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Im new to exchange :) If one of my users deletes and email, and it also empties his Deleted Mail Folder, there is no chance at all that I could find some data or backup in my exchange server , regarding those emails that he previously deleted from his mailbox and trash as well ? Thanks in advanced

Hi, all of my ACD stations can be observed ( in their COR have enbaled the Can Be Observed feature), however when one station is being observed by someone at our call center it cannot be observed by other one at the same time. So, is it possible that one station is observed by more than one at a...

Im having a really weird problem that is making me go crazy :) . I have a group of DIDs ( 100 ), in my ARS DIGIT CONVERSION TABLE i have some DID redirected to some specific stations, anyway it is not relevant. The problem is that some DIDs , for example the 10's (10-19), 30s, 50s, and so forth...

Hi, Im working with threads but Im having a problem, my first approach was to create a new Thread everytime I need it, once the thread was created it creates connection to a data base and perform some stuff...but things started to get a little slow :) So what Im doing it is to create N threads...

I have a Java app, but every time I resize the window my components ends in different places :) Is there a way to restrict window resizing ? ( Im using JFrame ) Thanks in advanace!

Hi, I have a TimerTask called updateTask, that I want to execute every 10 seconds, so I have the follwoing timer: Timer myTimer = new Timer(updateTask, 10000); ,which I initialize when the app gets executed, so when the first 10 seconds pass the task gets executed, but that's the only time it...

Is CallVisor an Avaya propietary alternative to Jtapi or Tsapi ? differences ? Currently Im using JTAPI as my cti app. development component, is it better to switch to CallVisor ? Thanks in advance for your tips and suggestions :)

Does anyabody has any information regarding setting up a CTI Link with a CLAN ? Im currently running my CTI with the MAP-D, but I was wondering if i could make the same requests/responses through the CLAN. Thanks in advanced :)

Hi, Im developing a Java app that has an horizontal menu bar,which has the option to exit the program . So I want to hide, or get rid of the main window menu bar, the one that has the close, minimize and maximize buttons..is it possible ? Thanks in advance :)

Hi, I want to turn a web-based App into an executable stadalone app, does anybody knows any tutorial ? Thanks in advanced :)

Hi, is it possible to set that agents can only transfer/conference to specific stations ? Oh, and one question, If I started a conference and hang down, the communication between the other two persists, of course when one of them is at our private network :) Is it possible to change that, so...

I want to restore my Exchange 2000 Server, because (stupid me) I installed SP3 and never got it to work :( I did an offline backup of my MDBDATA (because since it never went up all of the services I could make an online backup). Can I re-install Exchange, and restore the MDBDATA that I just...

Hi, I have Exchange 2000 Server 5.5, and I just install the service pack 3. After the installation my Exchange Server wont work any more, the problem is that the Attendant Service is not starting, and as a consequence of that my Information Store as well . I have gone into any possible solution...

Hi, I have Class A (extends Applet btw), where I declare a TextArea that I use for tracing results, and Class B where I define some methods, and that it's used by Class A. Is it possible to use the same trace textArea withing Class B ? So that I can trace some results or Exceptions that methods...

How can I solve this error, Im kinda confused :) or what is telling me ? non-static method selectRoute(java.lang.String[]) cannot be referenced from a static context Thanks in advanced

What happend to a call when the vector steps into an adjunct routing link ? Because in the first step I have : 1. adjunct 2. wait 3. queue to skill And if a make a call, it goes directly to my skill, so what happend when step 1 gets executed ? Thanks in advance

Im having a problem, I made an CTI app that monitors ACD calls, and once a call is received I take the ani and check at a DB if the number is not found in a table where we store phone number of frequently joke callers, I have everything working well, but one exception... This is my vector 1...

Hi, can I have multiple or a list of archives, containing classes and other resources, included in an applet's ARCHIVE tag ? Thanks in advance! Cheers!!!

Im having problems connecting to MySQL, i already defined all my classpaths, and Im getting this error, which Im not really sure what it means: Exception in thread "main" java.lang.NoClassDefFoundError: org/aspectj/lang/Signature at java.lang.Class.forName0(Native Method) at...

I dont know if it makes sense :) But I would like to know if its possible that when a call is recieved in my ACD, to keep its state IDLE for a short period of time. I was hoping that I could so that within my Vector, but I guess it's no possible :( Thanks in advanced!