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- Users: jesselarrabee
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Call Routing Question
Good day all, I have a Definity G3, and am having trouble routing calls. I can't seem to figure out how to route the calls in the situation below without using two cover paths back-to-back, which is not allowed. Here's what I'm trying to do: Call comes into DID number. Call goes into Vector...- jesselarrabee
- Thread
- Replies: 3
- Forum: Avaya: CM/Aura (Definity)
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Paging an announcement
Is there a way to configure a G3Si switch to play a pre-recorded announcement over the paging system?? We can currently dial an extension to be connected to the overhead paging system, and can speak our page. I'm trying to setup a system where we can dial an extension or number, and have the...- jesselarrabee
- Thread
- Replies: 11
- Forum: Avaya: CM/Aura (Definity)
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Call Distribution??
I am looking for a few tips to help setup a simple Incoming Call Distribution. All we want is to allow callers of a certain number to be able to enter the extension they want to be transfered to. It sounds simple, is it?? Thanks for your help.- jesselarrabee
- Thread
- Replies: 6
- Forum: Avaya: CM/Aura (Definity)
