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We are running ARCSERVE 2000 on a Windows NT4 server which has been running for some time without errors. Now each morning the Database Engine service is either not running or we are unable to view any records in the database (from DB manager). Looking in the ARCSERVE log it seems to fail to...

While trying to resolve an issue with a tape drive a fellow techie commented that having a 10Mb Arcserve log file(DRIVE\ComputerAssociates\ARCserve\LOG\ARCSERVE.LOG) was not a good idea as it slowed the software down and meant browsing the logs was slow. I have not noticed any performance...

I currently backup our network nightly using ARCSERVE 2000 on a dedicated Windows NT4 SP6a server. Occasionally I get backups that fail because of faulty media (Tape errors), on investigation these are found to be due to tape media errors. I therefore need to remove this media from the GFS...

This evening our Exchange 5.5 SP3 server failed. The actual NT server was still runing but none of the Exchange services. I checked the event log and found the following error messages, some of them more than once: Event Type: Error Event Source: ESE97 Event Category: Logging/Recovery Event...

I have recently found that our Exabyte tape drive needs between 8-12Mb/sec fed to it in order to keep it in streaming mode and thereby reduce wear and tear from stop start operations during backups. The network here is not fast enough to do this, I intended to pull the backup to a large 150GB...

I am currently backing up a mixed Unix/NT network using ARCSERVE 2000 on a central NT (SP6a) server with an exabyte M2 Mammoth tape drive attached via an Ultra 2 LVD SCSI interface. The tape drive recently started to fail on an increasing number of tapes until it would not write to any tapes. I...

Currently we have One Exchange 5.5 server connect to an Exchange 2000 server via a 256k Frame relay WAN link at 21:00-22:00 every weekday and every Sunday at 18:00-17:00 via a Directory replication connector. Mail traffic is going back and forward correctly but since the remote site was...

I am looking into the best setup for allowing approx 40 users in one office to receive/send emails from another office via 256K Frame Relay WAN. There is only one public mail exchanger (where DNS MX record for domain points to) in Office A. So all email traffic has to go via office A to Office...

I posted this issue here previously and though I had resolved the issue but it has turned out not to be the case. The backup is still failing on the unix client agents (solaris 2.7, 2.8) due to the security login failing on the Arcserve agents. I have looked on CA's site, Google, Newsgroups and...

I have a several Sun Enterprise 250 with Solaris 2.x installed and APC UPS 1400 power supplies that I would like to setup to shutdown gracefully during a power outage. Initially I installed APC PowerChute business edition from the APC website. I then realised that the 9Pin D to 9 Pin D PC type...

I have a Windows NT server with the ARCSERVE manager installed backing up a Solaris 5.7 Unix box. Until recently this worked o.k. The power supply to the box failed and the machine had to be rebooted. On rebooting it appears that I now cannot get past the USERNAME and PASSWORD screen when...

I have a Windows NT server with the ARCSERVE manager installed backing up a Solaris 5.7 Unix box. Until recently this worked o.k. The power supply to the box failed and the machine had to be rebooted. On rebooting it appears that I now cannot get past the USERNAME and PASSWORD screen when...

One of our Sun Ultra Enteprise 250 servers powered itself down yesterday while I was working in the server room. After checking and reseating the power cables I attempted to restart the server (turned key on front) but nothing happened. No LED's on the front panel at all. On investigation it...

I currently have one Windows NT4 server with two tape devices attached via a SCSI card: Exabyte M2 HP Surestore DAT 24 x 6 (autochanger) The HP tape drive has developed a fault and needs servicing. I need to unplug this device from the server to allow me to send it away for servicing to...

I have a Outlook Web Access server on our internal network which is accessed from the internet via HTTPS (port 443) through a Watchguard SOHO firewall box using NAT. Initially I was running 5.2.7 of the firmware but this seemed to drop HTTPS traffic from external hosts, on looking in the log...

I currently use ARCSERVE 2000 on a Windows NT4 SP6a Server with client agents to backup a mixed Windows/Unix network. I noticed that in the log files I kept getting the error: AW0268 E9110 Unkown filter type - 5 in the backup logs, on all the Unix boxes when doing an incremental backup but...