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We have a Tie Trunk setup on a MM710 in a G450 Gateway that will not give any lights nor dial tone when plugging into a fax server. Works fine on a TN464 in a G650.

I need to wire a single alarm indicator that will serve for three hunt groups whenever one of them get one call in the queue. We tried loop three analog ports together, but it won't trip the ringer only with one. Any ideas?

Is there a way to have your line stay lit up when the caller has gone to an Intuity Voicemail System so that you can pick up the call. In some voicemail systems you can set this up so that you can pull the caller back to your phone.

We tried to changed the IP address in both our Definity and Audix Intuity. All was going well until we went into the Networking Addressing. Once we hit save there was an error that said: Field validation failed. No changes made. Error code 6: The call to the UnixWare TCP/IP interface...

Does anyone know if the built-in speaker phone on the 6400 digital series telephones is full or half duplex?

I have some examples of BCMS Vu SPlit/Skill Interval Reports for a time frame of 6:00 am to 20:00 pm. The problem is that the Summary line at the bottom of the report shows a 50 under % in Serv Levl. The reason this is a problem is that within this timeframe there was only one ACD answered and...

Is there anyway to have more than one music source in a G3? Perhaps tenant partitioning?

We have an office using message manager. They are requesting that when a voicemail message is left in the general mailbox that the message automatically go to the next available agent in a particular hunt group. Can anyone tell me how to do this or if it can be done at all?

We are in the process of setting up survivable remotes and a PPN w/EPN cabinets in our new facility. On the same property we have a Definity G3R V11 of which we are going to be running multimode fiber between the two buildings. My question is can anyone recommend a device that could convert...