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I have a customer who is currently using Contact Store version 7.2.09 with their IP Office. They are a software house and have developed their own CRM system, and integrated this with Contact Store to retrieve recorded calls directly from the Contact Store SQL database. The customer is not a...

Hi All, I'm writing some code in two workbooks. Both have code in the Workbook_Open event, but if I open one workbook with the other (i.e. not opening it directly from explorer etc.) I need to bypass the Workbook_Open event. EDIT: not bypass, as such, just make a decision based on shtNew...

Anyone know of a Siemens voice gateway that can be used on TDM PBX (E1 connection) to trunk over IP to HiPath cluster?

Scenario: Extension A calls an external number and transfers the call to extension B. Is it possible to prevent the CLI of the external call being presented on the display at Extension B?

Can anyone please point me at a document which describes the detail that is recorded in the CDR database? TIA.

I need to use Checkpoint NG on Solaris to provide extranet connections to external parties. Rather than use one physical ethernet port per connection (expensive), I would like to attach a switch and use VLAN trunking to the firewall. Does Checkpoint support this?

Simple question. I want to have a table (simply for positioning purposes) that has no border at all, not even a 1px invisible one. I need this as i need to line up some bitmaps along the top of some different frames on the same page. Is this possible?

I have a page which i want to do the following with. It must be one frame for a start. At the top there needs to be a fixed sized picture (no problem). At the bottom there needs to be a fixed size bit of text (must always be at the bottom even if the browser is resized). The middle bit is just...