Upon settling batch, one restaurant I assist with is getting the following error:
"Rejected batch - header record field 18, error E"
This has apparently been occurring for 3 days, so there are a couple of hundred transactions now for which the batch has not closed. The CC processing company...
The Aloha install I'm working on tries to do EOD twice and skips the current day.
After I reset it (either via aloha.ini or with GUI/System Date) - and refresh data, it works for the current day, but next morning it goes through the same process again. (As soon as term1, the master, finished...
I have a problem I'm hoping you Aloha guys can help me on, I'm not an authorized Aloha reseller/expert by any means, very little experience, but I'm in a situation where I've become responsible for several restaurants about 2 months ago due to their situation.... I've learned allot fast due...
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