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I have a user who's name was typed wrong, so I corrected it everywhere I could think of and she can now log on no problem. She only uses OWA to access her mail. However, when she goes to change her password it fails because where it lists her domain\user name (above the old password and new...

Good morning. Is it possible to get the above for XP or only if you have Vista? My Vista machine has 256 bit, but my XP has 128 bit and I can't seem to find a download link for IE8 256-bit for XP. Thanks. Colleen Gayle Lane Milton Public Library

Good afternoon. Every time I reboot or log off my pc I get a window popping up saying the above and asking if I want to replace the existing file. Any ideas why and how to get rid of it? Thanks. Colleen Gayle Lane Milton Public Library

Not sure if this is the correct forum, but here goes: Can anyone tell me why when I am logging onto our network domain with my username and I watch the whole synchronization process, I am also synchronizing some files from 2 other users on our domain? Thanks very much. Colleen Gayle Lane...

Is there a log file on a pc that keeps track of lost network connections. Or how often a network connection is lost? Thanks. Colleen Gayle Lane Milton Public Library

Good afternoon. We have one pc in our organization with a persistent pop-up issue. Various "virus" and poker pop-up windows keep appearing (every 2 minutes) even though the pop-up blocker is on with no allowed sites entered in the settings. I've also run an Adaware scan and still they keep...

I have a new acer laptop and using the touchpad if I hold the pointer over a link on a website for more than a few seconds that link opens without me even tapping the touchpad. Is there a way to disable this? Not sure if it's Vista related or hardware related. Thanks. Colleen Gayle Lane...

Just recently I started getting the following error message when trying to access a site from home (chatropolis.com since I know you'll ask) that I previously could access and still can access from work. All other websites seem fine. Here is the error: Internet Explorer cannot display the...

Good morning. Even though I have the history set to save for 0 days, all the sites I've visited show up in the address bar drop down list. How do I get them to not save there? Thanks very much. Colleen Gayle Lane Milton Public Library

Hi. I have selected to use English (Canada) as my dictionary in Outlook and that works fine for new messages. However, every time I reply to a message or forward a message the dictionary changes to US and then all my correct Canadian spelling (ie. neighbour, honour, cheque, etc.) come up as...

I have one user here who has a certain printer selected as default and then after she logs in and synchronizes, it switches it to a different which happens to be in a different building so it is quite annoying for her and thus for me. Does anyone know why the default printer does not stay at...

Has anyone else ever noticed this? Frequently a patron will try and access their floppy disc on one of our pcs and they get the message saying that it needs to be formatted, but if they move to a different pc they can access their files just fine. Today I tried one of my own floppies that I...

Does anyone know when SP1 will be available? Colleen Gayle Lane Milton Public Library

I'm sure this is simple, but can someone tell me how you print select pages of an email from Outlook 2003? I can see how to print all or even or odd pages, but not how to print, say page 1 only or page 1-2. Thanks very much. Colleen Gayle Lane Milton Public Library

We are in the midst of migrating from Exchange 2003 to Exchange 2007. Everything has gone fine except that OWA only works from within our organization. When we go to access the site remotely (ie from home, etc.) we get the Page will not display error. We were told by the person managing our...

How do you tell Outlook 2003 to check names in BOTH contacts and global list? For example there is a Mary in the global list and I have a Mary in my contacts. If I tell it to search first in the global it only finds the global address and if I tell it to search first in the contacts it only...

Okay, this is probably a stupid question and easy for one of you to answer. How do you view or not view the address bar in IE7? Thanks very much. Colleen Gayle Lane Milton Public Library

Does anyone know whether when you migrate from one exchange server to a new exchange server whether all the folders users have created and the mail in them comes over too will all the mail just be dumped into the IN box? Thanks. Colleen Gayle Lane Milton Public Library

Good morning. Does anyone know if it is possible to access public folders from OWA with an Exchange 2007 server? Thanks. Colleen Gayle Lane Milton Public Library

I get the following error every time I reboot or log in: Spooler SubSystem App stopped working and was closed A problem caused the application to stop working correctly. Windows will notify you if a solution is available. There is no solution available when I look. Does anyone know what it...