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I have a customer that has an ACS R5 unit with voicemail. In a nutshell they opened a new temporary office in a building next door. They will have about 5 people work in this office for the next year while their new building is being built. They want to have the ability to dial an extension...

I have a customer that has a travel trailer lot. they have a Partner ACS R3 in a 5 slot carrier with 2 206 modules. They have 3 Transtalk 9040 phones in a 117A4 6 slot carrier. All of a sudden two of the transtalks are having problems. When you power on the phone the backlight and screen...

We have a Partner ACS 7.0 with a release 7 voice mail. I have a Server 2003 with Exchange 2003. I have the unified messaging working but it only send voicemails to the email if it comes from on outside call. If someone in the office calls an extension and leaves a voicemail it will not send...

We have Partner mail vs R4 4 port 20 mailbox that is in a 5 slot carrier with an ACS R7, one 308 and one 206 card. When you are transferred to an extension the voicemail message for that extension plays. But before it asks you to leave a message it says "Invalid Message, Message delayed" it...

I have done two installs in the last week where we are having problems with the cards not going into the 5 slot carrier. The first one was all new equipment. The 308 card would not fit into slot one. After about a half hour I finally got it in. All the rest of the cards went in fine. The...

I have a partner messaging module set up on ACS system. One of the prompts sends the caller to an announcement. After the announcement plays the VM tells the caller goodbye and hangs up. Is there a way to program it so that after the announcement plays it goes back to the Auto Attendant...

I have a customer that currently runs Novell 4.1 and GroupWise 4.1. They use the calendar feature of GroupWise to schedule all there appointments, so it is rather large. We are moving them to a Windows environment with an Exchange 2003 server using Outlook 2003. Does anybody know how to...

I am consulting for a school that has a SBS 2003 server with Exhange 2003. They would like to set up a central place to store all the parent contacts. The parent contacts will store name, address, phone, email, etc... I tested putting the parents in as contacts in AD, but then they show up in...

I installed a new SBS 2003 server into an existing 2000 AD domain. Everything is working great except this. We have a 256 DSL connection to the internet. Ever since I setup the Exchange part of SBS our internet has come to a screeching halt. I figured out that when I stop the default SMTP...

I have set up a mail enable contact in ADUC with an external e-mail address. I can e-mail this contact object and the external e-mail recipient reciecves the mail. I next amended an existing internal user's delivery options to forward to this contact. It works when sending to the internal...

I have been running SUS for several months now. I am now ready to take the plunge and install XP SP2 on the desktops. For some reason when I approve the SP2 update it comes up with an error that says "Cannot display the license aggrement" and the "Accept" button is greyed out. The only thing...

We have a Merlin Magix 1.0 with Merlin Messaging r2.0. Currently our phone system is set up to ring 6 times on the receptionist phone (x100) and then go to the AA. We no longer have a receptionist and would like it to answer on 0 rings. I have looked in both the phone system and the messaging...

I am reprogramming a customers merlin magix phone system with merlin messaging r3. I set up automated attendant two and now I want to change the voice mail to use automated attendant two instead of automated attendant one. It is currently set to use switch mode. Where do I change the switch...