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Hello, When I try to apply settings in Configuration Manager as the last step of the installation of PowerPlay and Impromptu User 7.1 MR 2, I get the following errors: Could not complete Apply for COMPUTER-NAME. Could not complete Apply for Services. Apply failed for PowerPlay Data Services...

Sort of a trivial question. I inherited an phone system. When I log into the console of the PBX module, I see G3csiV11 - so what does that translate into? Avaya? Lucent? Definity PBX G3? V11? R11i? I just need to know what to name this thing. What about the Audix? I think I know this one...

I am having trouble with the find command button (probably because I'm a novice at Access). In any case, what I am trying to accomplish is searching for a detail record in a subform (header form is the main form) which may have multiple header and/or detail records. It is a normalized...

Hi there, I have a print queue which has no jobs queued and shows RUNNING status. I have tried to disable/enable it multiple times with no results. It never shows DOWN or READY. Any advice or tips would be very helpful. Thanks, Saira cartlabel5 hp@cartlabel5 READY sb_B7_printer...

How would I do the following? In the js, upon connection to this web-based/telnet/oracle application, a value is stored for the environment the user is logged into - i.e. prod, test, train, stage, inst, etc. I want to change the font colour or the background image to indicate further which...

I'm hoping for some tips here. I'm using SQL*Loader to load some 2200+ records into a table and running into this problem for the modcnt field: The control file reads: modcnt DECIMAL EXTERNAL The datatype in the table is: MODCNT NUMBER and when I start to load the file, I get this error in...

I have something strange happening on my Scheduler. I have created and successfully tested a macro to run a report and export to an Excel file. When run manually or from CognosScript Editor, it runs without a hitch. When it is on the Scheduler, the result is 0 rows. Why would this be? Could it...

Is there any way for callers to get back to the main menu while they are listening to someone's voice mail message? For example, a caller dials x2000 but realizes that they have dialed the wrong extension. Instead of having to hang up and dial in again, can they simply press 0 and be led to the...

We have a call centre set up with a toll free number. However it seems that customers from area code 604 cannot use the toll free number. All other out-of-area customers can use the toll free number successfully. What am I looking for? Thanks, Saira

What are the consequences of killing an import session while it is running? What must I do before/after issuing the kill command from the shell for the imp pid? I know I will probably have to clear all the garbage in schema, but anything else to release resources, etc? Oracle 8.1.7.0.0 AIX...

List, I have users executing an ksh script which calls an SQL*Plus script and they get this error. Since it is only a matter of reading a data file, can we give users permission to read this file, so they can execute the query in the ERP environment or does it pose a threat? $ ls -l total...

Previously, I had Impromptu Administrator Version 6.0 installed and then without uninstalling it, I installed Cognos Impromptu Administrator Series 7 MR2. Now when I try to open a new report (File-->New) it says Folder Does Not Exist, then after I click OK, it tells me that the Impromptu User...

I'm now having trouble with the Windows Scheduler as well. Can anyone else advise me on why the Windows Scheduler won't work with my .bat file (which has the command runmac32 C:\DIRECTORY\MACRO_NAME)? The .bat file is in the cer1\bin directory where the runmac32 utility is. Is there something...

I'm running a macro to export a report to an .xls file using the Windows scheduler utility. If the report is read-only, the macro will not finish execution. How can I send a signal in the macro to overcome the read-only message box? I read the manual about SendKeys "{ENTER}" but it...

Received this message from our senior management: The issue is when a CSR is on the phone and a call comes in, it is put in the queue. The CSR cannot put the current caller on hold to speak to the caller in queue. We would like to know how to do this so we can take a message from the queue...

How would you go about finding how a view was created if you weren't the one creating it? I have to alter a view but I can't without information about the original view. Thanks, Saira

I have an Oracle table called ITEM_W that looks something like this (there are more fields but they are irrelevant for this question): WHSE_CODE ITEM_NUM LAST_COST ------------ ------------------------------ ---------- HL1 111230...

I have an Oracle table called ITEM_W that looks something like this (there are more fields but they are irrelevant for this question): WHSE_CODE ITEM_NUM LAST_COST ------------ ------------------------------ ---------- HL1 111230...

We are trying to run Cognos Scheduler and are getting the following error: CognosBatcherBI60 CognosBatcher.ServiceRequest Permission Denied Nothing has changed in configuration/setup. Related to this, how do we run Scheduler after we log off on the server? Seems that after you log off, the...

Question: We have a Definity Audix R4 system. One of our extensions is attached to a Motorola Wireless MA351. All was fine until this person required voice mail. Now to link this extension to the voice mail is proving to be a challenge. On the station setup, it is listed as a TYPE 2500. The...