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  1. IFLY

    Querying the CMS Database

    Hello, I am fairly new to the Avaya world and would like to be able to query raw data from the CMS database. Is this possible, and if so, how would I go about it? Any help would be appreciated! Thanks, Randy
  2. IFLY

    APS Clustering Problems

    Hi, We use Seagate Info 7.5 to report on call information on several (6, eventually to grow to 9) Aspect CallCenter ACDs. We have two APSs running in a cluster (on the same network switch), Info Report Servers at the 6 remote locations, the CINFO database resides on an Oracle server here at...

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