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Hello all. I have a MICS with CP100. what we want to do is to have the receptionist(221) get the call first. Then after 3 rings, if she cannot get to the call, we want it to ring on 4 other phones at the same time. After that if no one answers after 3 rings, it goes to AA. So I thought I...

I have a client with a Nortel BCM 450. This client has several DID lines on a phone. They can forward the calls on that phone as normal, however, they want to only forward an individual DID on that phone leaving the other 2 DID's to ring at the phone. I don't think this can be done. Am I...

I have always used a full 24 port (pri 23 port) T1 on a norstar system and had no trouble at all. I now have a client that wants to use 1 T-1 for data and voice. He wants to give me only 6-8 ports to use for voice. My question is, Can the norstar use only a few ports or does it need the full...

I am trying to connect 2 0X32 systems with a point-to-point T1. Both systems have 7.0 software. The offsite location has a DTI card and the main site has 2 DTI cards; 1 for PRI and one for the point-to-point. We set up the lines as E&M on both sides as follows: line 031: E&M ans mode: auto Ans...

I have a Norstar voice mail version 4.0. AA is running on it but no CCR tree. If a caller calls in and then either hangs up or leaves a message in a mailbox, the NAM will hold the line upwards to a minute or two at times. This happens on all lines. SBC states that the line has line disconnect...

I am wondering if anyone knows if a startalk flash has the capability to be set to use the first name instead of the last name in the directory when a person calls in and uses the directory. I know i can set it in a NAM but i am not sure about the Startalk. Thanks for everyones help.

I have a mics 5.0 with 4.0 nam. I have set the call forward to the vm port and set to 4 rings. When i call the did assigned to a phone, after 4 rings it goes to the main greeting and not to the persons personal voice mail box. If i lower the cfna number of rings to 3 or 2 it rings that many...

Maybe someone can help me... My computer "fried" the other day and i lost my copy of norstar remote utilities. Does anyone know where i can download a copy that will work with mics 5.0? Please let me know. Thank You!!!