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When I dial my ACOD I get the valcom dialtone then a fast busy. When I put a butt set on it and go off hook it works. What are the propoer settings for the route and trunk member

I need to know the commands to backup an old Option 11 RLS 16.87. They do not have one currently and may want to upgrade to the latest release.

I have a new MICS 6.1 with old M7324 sets, all have target lines apear and ring. The second call to a Target Line goes to prime and does not ring on other sets on target line.

I have a com dev dispatcher that seems to never have been working. How can I test it to see if it works. Connected to an option 11

M7324 console has low volume. It can be adjusted per call. How can we manually set it to stay higher all the time?

I cannot get a DID call into the Prelude ACD system it only allows up to line 120 to be added. So I cannot add the target line. How can I get around this. Thanks Tim

The customer changed the F982 operator password how can I reset it.

I have an ATA 2 on a 0x32 MICS system and the end user is trying to connect to a dialup application. He gets dropped after about 10 minutes. I tried this myself dialing into a UUnet dialup account I just let it sit there and in less than 10 minutes it disconnected the call. Any suggestions??

Calls not being answered by auto attendant, they go directly to main console. Cannot ping device HELP never worked on these before any suggestions would be useful. Tim

How do you connect into the BCM from a laptop??

When dialing out on a PRI T-1 on an 0x32 if you do not dial the entire number quickly, or if you delay at all in dialing you get dropped off. World Com T-1, I do not know of any settings in the 0x32 switch for time to live on dialing out.

The G D mailbox answers in spanish and I have no manuals onsite to look thru how to change it to english.. Help no abla espenoal

What does it mean when you are doing a backup with a rad and receive a message that says (the source and the destination systems DR variants do not match).

When accessing the paging over speakers feature you do not hear a click for the relay and cannot get any output from the page tip and ring contact. Is the page port blown???