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This may seem a bit "elementary" but our building currently has cat3 cable ran to all of the phone jacks. It's worked well for our old comdial analog system and now our Merlin Legend. I got a good deal on an Avaya IP Office IP406 and I know this is an IP phone system, but will it work with the...

This may seem like a stupid question, but I am still learning about this system that we recently acquired. I have everything set up just the way that I want it at our main facility. With the help of some people here to answer some questions, we got everything going smoothly. Now, we have a...

I have the official Merlin Legend music on hold adapter. I have the music source plugged into the "music in" port via RCA cable and then I have the adapter hooked up to port 804 on my system. I did the following: Menu > System Program > Exit > Aux Equip > MOH > 804 I have adjusted the pot on...

Okay, I have the Auto Attendant working as it should, now I have another question. One of my options says, "Press 1 to speak to Charles." I could be one of 3 locations: at my desk, in the shop, or in the warehouse. So I set 1 to forward to a call group where I have the extensions of these three...

We just recently purchased a Merlin Legend system for a great price. We've upgraded all of the equipment in our office and we're loving all of the new features. We have a MLM 007 module. I was able to log into it, run INIT, reset all of the old company's info off and set up voice mail for...

Windows does not startup by itself anymore. Instead it boots to dos mode and asks: "Do you want to switch back to run windows applications?" if you choose no, the computer comes to the command prompt. If you choose yes, it will then restart the machine, and come to the same thing...