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Trying to get an IP set to work over a VPN. VPN connection is established. Can ping devices from the remote side on the host side and vice versa. Issue seems to be with the BCM. I can ping the BCM from the LAN but I can not ping the BCM accross the VPN. The BCM will not ping outside the...

I would like to add IP sets in multiple remote locations either off a BCM 50 2.0 or a BCM 400 4.0. I see there is a limit of 32 IP sets on the BCM 50 and 89 Sets on the BCM 400. I would obviously need a client seat for each IP set. I am confused about the IPsec clients. My goal would be to...

I have a NAM 3.0 that I need to update to the latest version. The customer needs PRI. I can figure out the KSU part of the upgrade fine. My problem is finding the part number/s for the keycode/software to upgrade the NAM from 3.0 to 4.X. I need to shop for it. From what I understand I order...

How do I determine what release of legend software I have? I have a release 3 merlin mail attached to the legend. Having problem setting up vm to answer after 4 rings, setup night service button for the system to answer immediately by pressing a button on the attendant set for lunch and when...

I have an old legend with Merlin Mail. I would like to have the following senario. Calls ring to the oprator ext. 10 for 4 rings. If it is not answered the AA answers the call The caller selects the ext. If the call is not answered at the ext after 3 or 4 rings, the call goes to the users...

I have a 2 port Flash Light version 2.1.00 that I would like to upgrade to to have the Auto Attendent features. I have spare 1.9 and 2.0 PCMCA cartridges but it does not take. Is there a way to default the flash then re-install the software so it will go beyond the light capabilities? Thanks...

I have another one. While placing test calls into the Merlin Mail I noticed that if I call in, get my greeting, then decide to disconnect, the merlin mail port stays busy and it does not disconnect the the co line. I went on the trunk in the monitor mode with my Butt set and could hear the...

I have a Merlin Legend release 3 and I am confused on how to restrict a set to local calls and toll free calling only. Local calls can be 7 digit, 1-440-xxx-xxxx, and 1-216-xxx-xxxx. The restrictions heading is too basic. I saw the Tables heading and am confused on all my options for ARS and...

I am re-installing a Merlin Legend with Merlin Mail release 3 that was shelved for several years. I've powered the system, tested all the ports, documented the numbering and the time went to Jan 1. I'm guessing this mean the system has reset to factor default settings as the extensions are now...

I have a Panasonic D816 Digital Super Hybrid System and I am trying to determine the maximum configuration. Currently the upper right side has all station and CO connections in use. To the upper left and middle left it appears as if another card(s) can be added to the system. (open pins) The...