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does anyone know where i can download a copy of VAL manager?

does anyone know why the route to command is no longer used on CSI R13? Works ok R11 and R10 but seems no longer to be available on R13 with basic ACD?

I have been tasked to putting together a basic training document for the sites that have Avaya ..... Is the basic administration course downloadable as it would save me so much work.

The fat audix at one of our sites in Holland has just failed and the current maintainer even though its on the mainteance contract can't repair it, Does anyone have an old one they don't need anymore?

Having trouble sending a FAX from a Message Manager on an Intuity MAP 5. Can view faxes ok Can send to a loacl network machine ok. Can send to a remote machine on the network ok. Trying to send to a external fax machine fails comes back on MM "Address XXXXXXXX@Fax is not valid Any ideas???

Can you set-up a missed call list on the 6408D+ handsets?

Strange problem with showing DDI number to line. If no changes are made to the Definity CSI the main line number is displayed but when i Change trunk group to send name and number and numbering format to Public along with Change ISDN Public the site can't dial out gets NU from the local...

Looks like one of our systems doesn't have the backup configuration set-up. How do you set this up and also test to confirm it's running ok. Thanks

Does Avaya offer the Intuity Audix as a rack mountable option? Most servers now come with the option as a 2U mounting option.

Does anyone know if the Intuity Audix Message Manager software will work with Citrix XPE?

Does anyone now if Avaya DECT Manager is downloadable for the net and if so can you please provide me the link? or is there any other way to access a DECT system?

Has anyone newtorked an Definity Si rlse 10 with a Cisco Call Manager? How well does the integration work for linked numbering, ring back when free, caller display etc but also on some major features such as centralised operator?