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Okay, basically, I need to know how to set this up! So here we have 1 PRI with 4 b-channels, and 1 d-channel. SBC has the PRI set up so that there is a block of 10 DID numbers, and 1 main number for the whole thing. Here is what we want to happen with this. When a person dials one of the DID...

I know that one can have Direct Inward Dialing with a PRI, or, on a channel configured as DID on a T1. But, Can I have Direct Inward Dialing with a BRI? The manual for the Legend says nothing about it, but, the telco does indeed offer it.

Can green features be activated through the "root" login, or the "tsc" login. I am simply curious about this.

Well, although I am probably the first person on here to figure this out, I am still amused. I though "Pass-Thru" was a feature that was reserved for Integrated solutions VM. Well, I guess not, I was getting frustrated because the remote maintence was not working on an AUDIX that I deal with...

My curiosity has got the best of me. What does a Definity max out at. Maximum telephone lines, maximum extensions. Definitys have the potential to be huge systems, especially with the large cabinets. But the line must be drawn somewhere!

Ok, on the operator console, I have Lines 801-804 (all of pool 70) set to go to Audix after 3 rings. However, this has just stopped working. I have a pool button on each extension in the office for Pool 70. Now, I have the operator set as the principal user for all 4 lines, and X 100 is in the...

OK Everyone, lets put on our thinking caps (I know, thinking can be painful, but you can endure it for a few minutes) Lets all think about what kinds of changes that we think should be made for Magix Release 6 (I bet avaya has already started working on 5) With any luck, Avaya may just meddle...

Will a Definity 8500 series ISDN set work on a Merlin Legend, on an MLX card? I know that the MLX sets are ISDN as well, do I was tthinking that the 8500 series phones may just work. -Austin

I have read much talk on here about the fact that MLX phones can live off of 2 pairs, and if they need extra power, they needed 3 pairs. If this is the case, why did Avaya put an 8 conducter jack on the bottom of the phone, and encourage people to use big, thick, and ugly 8 wire cords, when they...

Okay, Heres what we are dealing with here. A Merlin Legend R7 in PBX/Hybrid mode, and Intuity Audix Release 4.1. How could I make it so that ALL of the phones in the system would ring about 3 times, and then go over to the Auto Attendent in the Audix. I would like the incoming calls to ring...

Ok, This is wierd. We aquired an Intuity Audix Map 5, and I cant figure out how it gets administered. I know that there is a moniter and a key board port on the back of a MAP 5/P that we have, but this has no such thing. It just has the VM ports, A Serial port for Remote access, smdr, and...

On a Legend, is there a way to get caller ID information without getting a PRI? Even if it requires a few pots lines?? Thanks, Austin

Could someone give me the lowdown on the DSL module for the Partner ACS r6? How much will the module cost? How much does the DSL service normally cost (Just tell me the range)? And what are the downsides of VOIP? Thanks, Austin

Ok, I am dealing with a merlin 1030 here. I know the music source for MOH must be amplified to hear didly squat, but how much shall it be amplified. And how shall I go about amplifying it? I love my 820D2, it workd with plain ol headphone input. Thanks

Well, I just got through moving a merlin plus for someone, and they lost their front cover!! Does anyone have a cover to spare, or know where I can find one?? Thanks,' Austin

Another one of my experiments that turned out just fine. People complain about not being able to have background music on the merlins, but who says you cant?? Take a patch cable and wire it to a trunk port, than plug the other end into a page port (or a designated trunk port). For music, just...

I thought that the merlin ATL sets could live off of 3 pairs. And that the 4th pair was only for OHVA. Well, I tried using a line cord with only three pairs and the phone was non functional. I am using the phone with a 820D2. Any Logical Explanitions?? Thanks, Austin Gastrock

I have a page amp that is installed in the office from a precious system. the only problem is that the input on the amp is rca jacks, and the output on the legend is an RJ-11. Does avaya make an adapter for this?? Can I make my own adapter?? Austin

I have a chance of a lifetime to upgrade to a merlin legend R6 with mlx sets. Right now, I am dealing with a merlin 820D2 wit BIS sets. Which is more reliable? We are very happy with the classic. I always thought that the mlx sets and the legends had many board problems. Advice is appreciated...

What is the best way to connect the building wiring to the control unit on a merlin. I know At&t used to have a jack field system that was very neat, but those are non existant now. Thanks for help