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We are running an Option 11C Version 2111 Release 11 Issue 16 + in a Long Term Care facility. Our switch used to be set up so that if an analog phone (resident) placed a call to 911 it would rings the nursing station. The nurse on duty would determine the validity of the call and place 911...

We have 7 locations throughout the state. Six of these locations are on a Siemen's HiPath 8000 switch and the lone remaining location is a Nortel Option 11C. I am trying to configure a 2nd PRI Card for 4 digit dialing between sites going through a Siemen's RG8702 Gateway. My problem is that...

How do I change the CCSA-CSI to CCSA-CSA. Everytime this phone tries to make an external call, it goes to the operator. This is the only thing that I see different from the other phones that can make this call. Phones able to make the call look like this: NCOS 6 CLS ccsa-csa Phone that can...

I am having a DTA019 Problem on my switch and heard that I should check the clock and it shouldn't be in Free Run. Well, it is, how do I switch my clock from Free Run?

I keep getting the following on our phone switch. Calls are intermittent going out and coming in. DTA019 1 DCH: 3 MAINT INDICATION TIME: 11:20:14 COUNTER VALUE 10 255 18 2

Running an Option 11c Succession 4.5. Is there a way to have one of the phones (analog) in our system be able to dial an outside number without having to dial "9" to get an outside line? We have a postage stamp machine that needs updating and we don't have access to the setup of the machine to...

I'm posting this a 2nd time in hopes on getting or finding a fix. I'd really like to get the caller id working the way it used too, with name and number being displayed of the calling party. We're running Succession 4.5 with MM12 on an Option 11C. We have 1 PRI which has our main number...

We have an Option 11c with Succession 4.5 with 1 PRI. Last week we added 3 did numbers to our pri and I did this by creating an IDC Table for these 3 numbers, along with our Main number on the PRI. Now whenever a call comes in, our display shows the Name of the Calling Party followed by...

I have an IDC Table that I would like to change. See Below: DCNO 2 IDGT CDGT 2014570550 8550 2014892005 7700 I would like to remove the 2nd entry. How do I do this? Thanx

Running an Option 11C with release 4.5 - have 1 PRI. We were told by Verizon that we could move our pots line numbers onto our PRI and save money. We did this, but now I am trying to get them to ring at the proper extensions. I've tried to create a path for this in LD 49 using IDC, however...

We have a companion phone system on our Option 11C phone switch. I received a "UTAM Failure" message, so I put in new UTAM Codes and it said successful, however, when I try and do a "Re-Eval" of the system, it states that it's disabled. The second thing I did was put in a new list of UTAM...

We are running an option 11c switch using a 2250 console. We are trying to write a program in visual basic that will integrate commands with the serial interface of the console. Does anyone know where I could find the codes or commands for this? Thank you

Does anyone know how to set up a companion phone so that the end user could transfer a call, if needed?

We are configuring a simple P2P T1 using a 2620 Router with a 2 port Wic card CSU/DSU T1 and a 1721 Router with a single Wic Card CSU/DSU T1 on the other end. At the 2620 end, serial 0/2 is showing: Loopback (Inband CSU Code) and we can't seem to get rid of this. We think that it is...

I have serveral groups setup within exchange that people receive mail through. An idividual was added to a group 3 days after the email started to flow. How would I retrieve the emails this person didn't receive due to being added to late? Example, we just put her in the group today, Oct. 11...

Does anyone know how to adjust the size restriction on a Distribution List that's been done as a group? When someone tries to send a message to a particular distribution list they received the following message: "The e-mail system limits the number of recipients that can be addressed in a...

Is there a way to print out a list of sets that have a given feature, ie "CFXD or CFXA" in an Option 11C? Thank You

I am using the "Out of Office Assistant" in outlook to notify people that I'm out of the office. I've set up a Rule which has any message sent directly to me be forwarded to my home email address; however it doesn't work. We are using Outlook 2002 with Exchange 2000. Any insight...

I've put in a couple of Domain names to allow relaying of messages. Do I have to stop and start the services for this to work or should it work right away. It's not working presently. Thank You

We are running an Option 11c Rel 22.16 and would like to have the ability to turn our analog phones on/off through a PC instead of doing it through a Key on a model 2008 or 2616 Phone. Does anyone have any insight into this? I know they have a way that they do it in a hotel environment; however...