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Hello guys. I'm using Nortel Norstar system ver. 6 to which I have monitoring and call recording capabilities. I already spoke with NICE, VoiceGate to look for the solution which will connect to the PBX and allow me: 1. Recording of conversations at specific phone(s)(read DID). 2. Will allow...

Hello forum. I'm trying to add secondary T1 line to the system. What is the best way to add it. Thanks, Yuri

Hello forum. Recently we had some troubles with our T1 provider which were caused by the Pacific Bell malfunctioning wires. In order to provide business contigiency - we thought to enable fail over the plain analog lines which we are using in the business. As I understood from documentation...

Hello forum. Something strange happens with my web server. I'm trying to use ADSI to extract user information from LDAP. Web server that I'm using is - of course IIS installed on Win2k. As well I installed the ADSI from the disk. And promoted the machine to be AD server( after thet I verified...

Hello forum. I'm banging my head against the errors arrising when trying to demote BDC. I already set the DNS server properly so it could resolve the names but for some reason when I'm trying to run dcpromo it fails with error: "The DSA operation is unable to proceed because of a DNS...

Hello forum. What are the general steps to connect and test second PRI. And then assigning it to pool B Thanks for any help, Yuri

Hello forum. We have something strange going on. When we are dialing the numbers from outside we are getting the message "Sorry your call was not completed. Please hang up and try again." But I can do any outbound calls and any inter-office calls including voice-mail checking. Any...

Hello forum. I was wondering if somebody delt with assigning the Call Zones to their Call accounting software. I have the package that called Tapit and there you have the possibility to set up the call zones such Local, Zone 3, IntraLATA, Intrastate, Interstate and bill according to the zone...

Hello forum. Some strange thing started to happen after I connected FastRAD to my phones system. External callers instead of getting to the voicemail are getting fax kinda signal... Did you see something like that? Thanks, Yuri.

Hello forum. Here is the dumb question. How can I set up the 7310 phone so the second person could listen to the call. I should provide the trainees with kind of monitoring feature for training purposes. Thanks in advance, Yuri.

Hello forum. Yesterday I installed NRU 9.0. And I was successful to connect to the system and change properties here and there, and even resolve one issue. The only thing that I couldn't do is to connect and manage voice mail with Norstar Voice Mail manager(3 or 4). The setup that I have...

Hello forum. Some of the phones at my company skeeping the ringing part. In other words when external party calls to the phone using xxx-xxx-x875(to extension 875) the phone is not ringing at all, instead external caller redirected to general voice mail (in our case 301)... Please tell me what...

Hello forum. I've downloaded Tapit from trysis.com. It seems to be a good products, but there is a price factor to it. Can you please offer a reseller that can go lower better then $800 for single-user license? Thanks in advance, Yuri.

Hello forum. I have to set up accounting for our phone system. For this first thing that I should get is the Usage-by-Extension reports. To get this information out of the system as I understood I will have to connect PC with SMDR block by serial cable. Can you tell me what is this SMDR port in...

Hello forum. I have general architecture question to ask. My pages are constructed dynamically based on contents of database. Each page has 4 functional areas: * Folder tabs at upper part; * Side Bar at the left; * Content Area * Footer Area. Each of the functional area is...

Hello forum. I'm starting my first project that should use XML. And here I have question about DTD. I have to create recursive tree that simulates directory tree: ************************************************** <?XML version=&quot;1.0&quot;?> <TREE_MENU_NESTED> <TREE ICON=&quot;File&quot...

Hello forum. I have Norstar 0x32 system which works fine for office users. Now I have to set up some kind of temporary mail boxes to sales people outside the office. What should I do? And how I can forward their calls to temporary voice mail boxes? Thanks in advance, Y. Gelman

Hello forum. I'm looking for certified Nortel vendors in San Francisco/Bay Area region. Can you please advice... Thanks, Yuri

Hello forum. I inherited the phone system, and to be honest this is the first phone system that I have to administer. My background is Unix/Database administration - so obviously I'm looking for the quickest and most reliable way to connect it to computer and to use GUI of some kind. Right now...

Hello forum. We just moved the office and taken our Norstar system with us. Our phones are Norstar M7310 type. In old office we had the Hands Free calls but in the new office for some reason this feature is off. When I want to do a call without picking up a receiver I can get the line, dial the...