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One of our PBX Gateway switches is failing to load the image file during the Boot process. The default.m6d file is erroring out. I am not able to telnet into the box because the Ethernet port does not startup. Using the console port, I can see the error display during the boot process. If...

I'm a network guy so I don't have a lot of experience with this. I would like to add one analog telephone line in my living room. I would also like to avoid paying someone from the phone company to do it if I can handle it myself. Can anyone point me to some whitepapers on how to splice an...

What is the command I can type in to show everything that is assigned a "1" for Class of Service?

We have a Definity G3si v11. I am configuring a class of restriction to force agents to enter account codes when dialing outside the system. The agents are unable to dial long-distance unless they enter an account code so that part is working. However, the agents can still dial out locally...

I am preparing to run some coax cable in a family member's house. They are needing six drops throughout the house. My question is concerning RF Amplifiers. I am concerned about the loss of signal strength as the signal is going to be split multiple times. Does anyone recommend a specific...

I was wondering if anyone has implemented any of the Zeacom Q-Master modules in conjunction with the Definity?

Does anyone know what might be causing audible beeping tones to randomly occur on users telephones? Periodically, a user will pick up her phone and hear three or four beeps. During the beeping, the agent answering the phone and the caller on the other end cannot hear one another. The caller...

I am fairly new to the world of Definity programming/administration, so forgive me if I leave something out. We are running a Definity G3si V11. Three users reported that their phones are not getting dialtone (yesterday they were all working fine). There is a 24-port digital card in one of...

I am fairly new to the Definity Programming world and I would like to setup loudspeaker paging for the office. There is an existing port setup for paging, but the physical hardware (speaker etc.) is not in place. I wanted to get some pointers on what type of speakers to get and how to...

Does anyone know where I can get a template for printing labels for an 8410 series phone? thanks

I am working with a Defniity G3si. We currently have two PRI-T1s from the telco. We have ordered an additional one and it is physically connected to the switch. However, if I run status on the trunk it shows the ports as out of service near end. I checked the signaling group but I am not...

I am new to the world of Definity programming. I would like to add an extension in the Definity that is associated with a cell phone. I created an XMOBILE station, a configuration set, added the cell phone number w/ dialing prefix, allowed all calls, and set the type to EC500 (although I am...

I launched a packet sniffer to monitor the "conversation" between the pc running ASA and the switch. The entire session, including authetication, is passed in clear text over the network. I activated IPSec to secure communications over the network. I am wondering what other security...

We have a Definity G3si. Our sister company (with 30 stations in the Definity) has just purchased another phone system and is planning to move their 30 extensions off the Definity. However, we still need the ability to 4-digit-dial one of their employees and have that number routed over to the...

Is it possible to restrict a group of stations so that Group A cannot dial Group B internally? Here's the scenario: Their are three separate companies with stations in the Definity. Company A: - Stations 1500-1550 Company B: - Stations 1400-1499 Company C: - Stations 2200-2250 Should I...