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I have a situation on one PC where a user can not send a Word or Excel document directly. She must go into Outlook to send the document because when she tries to send a document directly, the setup screen for Internet mail displays. Discussing this matter here, I have been told this is a new...

Starting the budget cycle for the coming fiscal year. Our support vendor has recommended we consider getting a signaling server for our Meridian Option 11c. Can someone explain to me the benefits of getting a signaling server. I would also appreciate a ballpark figure which I recognize might...

I am hoping someone out there can supply me with some information and insight into issues I am researching on our Meridian Option 11C. What I am seeing or need is as follows: 1) I need to know how to print the current configuration in the Option 11C. My prior support vendor did not perform...

Can someone direct me to documents showing examples of QoS configurations on Nortel's Business Policy Switch 2000s? I have documents on how to access the switch using IE to make configuration changes. What I need is a template I can study to determine the configuration I have in mind is...

I have a Meridian 1 switch using VoIP over an ATM network. We are attempting to get QoS up and running over this ATM network. Access to the ATM network is through Sonoma Univeral Edge devices (624 at remotes and 612 at Central Office). My consultants are telling me that putting QoS on the...

Our system integrator is having problems installing OTM in this shop. What I would love to know - does OTM work on a desktop PC running Win/XP? Right now they are trying to install it on a server running Win/2K server. They are stating this server must be dedicated to them. I can not...

Hello, Hoping someone can shed insight onto this problem I am having with my mail. Starting the first of this week, I started getting numerous e-mails stating they could not be delivered. They are from multiple mail services to dead-end e-mail accounts. Have Virus Protection on my server...

Hello, Hoping someone can tell me how to fix this issue. User has Outlook 2000 and it is working fine. If you want to attach a document within a e-mail, you can see the global list for all staff. If you are in Excel and Word wishing to send this document, the process uses Outlook Express...

I do not know if this is the correct place for this question. If not, except my apologizes. Basically, we are a new customer to Kronos Workforce Timekeeper. This package utilizes SQL2000 for its database. We have setup SQL2000 on a test box, registered the server, set it up for mixed mode...

I am attempting to install the SQL Remote Agent for Veritas BackupExec V8.6. When I come up to the window asking for the Product Activation Number I enter the code and the agent shows up in the window. Clicking Next I go to the screen that allows you to select which agent you wish to download...