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  • Users: jack100
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  1. jack100

    Moving to a new system, which numbers routed over which PRI?

    Hi, I currently have an option 61. We're moving to a new system next week, currently we have two pri's one standard telco one voip via cisco router to our offices in the States and various other coutries. I need to know which numbers are routed over the VOIP pri, I know the rdb numbers of the...
  2. jack100

    Swicthing Lines

    Hi, I have an option 61 recently installed with all data migrated from an option 11. Previously using 3820 phones when a second call came in I could switch to that and keep the first on hold. Now when I do that the first call gets dropped. Is this something that needs to be changed in the class...
  3. jack100

    settinh up strange hunt group

    Hi I've had a strange request, I need help with. We have an acd number 577, The request is that when this is dialled it will forward to 501, if no answer there forward to 342, if no answer there it goes back to 501 and if no answer there again to Voice mail, so basically its 577 -> 501-> 342 ->...

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