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  1. J1121

    Session Manager 6.3 - No license file needed if only using for SIP trunking?

    I've installed a separate instance of our Session Manager and System Manager setup but this time on VMware. I don't yet have a license file for this, but I was wondering...is it even needed if we're ONLY using Session Manager to do SIP trunking between various entities? We don't use Session...
  2. J1121

    How to determine MCC cabinets power consumed and heat generated?

    First of all, does anyone have this info already? What I'm looking for is how much power is consumed by a MCC cabinet with 4 carriers installed (also the little battery charger at the bottom)...so we can understand how much the electric cost is per month. Also looking for how much heat is...
  3. J1121

    Cisco CUCM 10.5 & Microsoft Unified Messaging 2010 SP1: Auto Attendant transfer problem

    Has anyone encountered a problem with MS UM where in an auto attendant you can't press an option to transfer to an extension back on the Cisco UCM? I can press 0 to transfer back to the operator number I define for the auto attendant (it rings back to CUCM just fine), but if I use that same...
  4. J1121

    Will IPSI disconnect or server interchange cause dropped calls?

    CM 5.2.1 S8800 duplicated server pair with 2 IPSI cards in the local cabinets. Tell me if I'm thinking straight. I'd like to replace the LAN switches the IPSI cards and servers are using (just the private connections the IPSI cards and servers are using for the control net). I'm think there's...
  5. J1121

    Install new trunk module for IP Office 500

    I normally deal with larger Communication Manager systems, so pardon my basic question about this task. I just want to be sure I've got the process down before I attempt to do this. One of our offices has an IP Office 500 with two other expansion modules. I will be adding a 16 port analog...
  6. J1121

    Personal CO Line on IP Office 500?

    I'm familiar with Merlin Legend/Magix, Partner and Communication Manager, but I haven't had any chance to work on the IP Office systems until now (we inherited a few offices with these systems). Is it possible to assign a certain loop start trunk directly to a specific phone so that line only...
  7. J1121

    Problem dialing certain outside #'s via IP tie trunks

    I have a problem with making a call to 9-1-xxx-xxx-xxxx numbers from a Cisco Call Manager Express via an Avaya Communication Manager (using IP trunks as tie trunks between the two systems). Other outside calls work fine. It doesn't seem to be a problem related to permissions/FRL. I looked at...
  8. J1121

    How ot safely blank out the 'AUDIX' field on all stations?

    I'm looking for the correct process in Avaya Site Administration to make the AUDIX field blank for about 1,000 stations. We don't use AUDIX anymore and in order to be able to remove all the AUDIX associated programming, I need to remove AUDIX from the 'AUDIX name' field on page 2 of every...
  9. J1121

    Stop logged out IP phones from appearing in error log?

    Is there a way to stop logged out IP phones from appearing in the error log? When I do a 'display alarms' I see all these IP phones that are administered but logged out. There will be quite a few phones logged out pretty often and that will be normal....so I'd rather not see these in the error...
  10. J1121

    Advice for new / first IP phone deployment?

    We have an office that will get 9611G series IP phones, connecting via the WAN to the main servers (S8800 pair). Can you please give me some quick advice on how to ensure this doesn't turn into a nightmare (we're doing it ourselves, not an Avaya BP)? I have some test phones setup and working...
  11. J1121

    Question: denial event 1220: Recovery on timer expiry

    We have many sites that have Avaya media gateways linked to the core server over the WAN and they use Microsoft Unified Messaging for voice mail. They all work great except for one. Here's the call flow: Incoming call from ISDN PRI trunk at Avaya media gateway > cover to unified messaging...
  12. J1121

    System Manager web page unresponsive

    The web page on our System Manager will often not oad at all or be extremely slow. What causes this problem? Avaya told me to stop/start the jboss service and sometimes that works. Sometimes though, it takes forever for the web page to begin working again. I mean more than an hour. Is there...
  13. J1121

    Has anyone updated System Manager & Session Manager?

    Basically, I'd like to update just System Manager if that's ok to do. System Manager is 6.0 something and Session Manager is 6.0 something. I'd like to update System Manager to the latest dot release, which I think is 6.2. I've never done this before and updating Sys Mgr makes me extremely...
  14. J1121

    Confirm DCE connector on Prologix & si cabinets?

    For SMDR/CDR purposes...can someone please confirm the connector type and gender on the Prologix/CMC cabinets and also the old G3 si cabinets? Are they both DB25, female???
  15. J1121

    One-X Communicator - QOS the traffic?

    With One-X Communicator 5.2 on CM 5.2.1, is it possible to QOS this traffic just like you can with desk IP phones? How is it done?
  16. J1121

    IP softphones - Force to use certain trunks?

    I'm on CM 5.2.1. I heard CM 6 has a 'location' field on the station form now that lets you easily tell the phones in a certain location to use certain trunks (for example the trunks physically connected to the media gateway in that remote location) rather than the trunks at the main server's...
  17. J1121

    Simple advice for IP phone deployment?

    I'm looking for some basic advice/guidance with regard to a new IP phone deployment (we've been using digital phones every day but have did some minor testing with IP phones). The setup is pretty common I think. We have a large main site where the S8800 lives. We have multiple remote sites...
  18. J1121

    IP phone won't work with DHCP until I manually assign VLAN

    I have a new 9611G and an older 9640. I have a Cisco switch port setup with the following: switchport access vlan 10 switchport mode access switchport voice vlan 5 no mdix auto spanning-tree portfast spanning-tree bpduguard enable The phone of course should get on VLAN 5 and then get all its...
  19. J1121

    Real benefits of SIP phones? (vs. H.323)

    For those that have deployed both or are very familiar with all the various ways the 96xx series phones from Avaya can connect to the phone server, can you please explain to me what the REAL, practical benefits are of using the 96xx series phones as SIP phones vs. using them as H.323 phones...
  20. J1121

    Change 9611G from H.323 to SIP - How?

    What's the general process if you have a 9611G phone that's shipped to you with H.323 loaded but you want to change it to SIP?

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