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Hi,Is it possible on Option81, to make a diversion of calls to other extension on another telephone set? Is there any feature code on Nortel to do this? Ezample: my extension is 1000 and i 'm not at my desk and i see an extension 1500 on other desk and I want to forward calls that come to...

Hi, DOes anybody help for a comparison of prices? Card for an extension recording or card for a PRI recording? Which one costs much for single-card configuration in Nice application?

Hi we have Alcatel Omni PCX system, and we use Nice loggers. sometimes there are some problems on some channels and exactly we can not discover the errors on channels and this is a big problem for us, It's a financial company and recording is very important for us ... It's not a call center, son...

Hi. We have a site running BC12 SP11 with CCM 4.0 SP5. On the client machines, sometimes the durations of agent states are shown as 00:00 seconds. The states (talking,ready) is working fine. But for ex, if an agent starts to talk, the duration is not updated. This happens randomly at some...

<FISCP:IODEV=SYSDISK1; FILE SYSTEM CAPACITY DATA TOTAL DISK SPACE: 8063 MBYTES SUBFS: SYSSUBFS11 KBYTES FILES TOTAL AVAIL TOTAL MOUNTED 65536 34712 16000 /SYSN/USR1 SUBFS: SYSSUBFS12 KBYTES FILES TOTAL AVAIL TOTAL MOUNTED 65536 26708 16000...

Hi is it possible to use the same link group (ACFUP:LGRP=CCM), but 2 different CCM server and 2 broker servers? >>>> CCM server1 with brokerserver1 MD110 LGRP CCM>>> >>>> CCM server2 with brokerserver2 If it's possible then how does it effect to md110...

Hi, The call comes from telecom side to route-1 of MD110 And i want to reroute all calls to the telecom again with the same route (route-1) (to an external number by a dest i mean) But it fails.. rorni didn't work nutri didn't work..(by abbreviated code) But nutri works when i reroute the...

Hi, System is BC12 SP10 Dest 4 should go to route 92 ( to another md110) and 4444 should be an abbreviated code which should go to another route In another saying dest4 Rou 92 MD-A<<<<<<<<>>>>>>>>>>>>>>>>MD-B \...

What's the procedure for it? Our customer has genesys CTI application and huge problems. And genesys support tells that this is because genesys supports, up to BC12 SP8 So we should downgrade md110 to sp8 .. Can somebody tell the easiest way to do it? Rgrds.

Hello, Our customer has 8 LIM MD110 BC12 systems.We could not able to DUMP.The printout is like this; <DUSYI; SYSTEM DUMP INFORMATION NOT POSSIBLE TO DUMP CHANGED PROGRAM CODE RESULT OF PASSIVE COMMON FUNCTIONS UPDATE BUFFER TRANSFER ERROR 12:48 08SEP06 FAILED IN LIM004 DDGM. We restarted...

Hello, I have to define QSIG connection between MD110BC9 and AVAYA tenois I55.The last two digits on the SIG parameter must be 31.But MD110 gave an error "not allowed".Do anybody know how to fix it Regards

One of our customer need to verify what versions of each component on the Solidus eCare. Can somebody please advice how they can see the versions from the server itself?

Hi , What is the codec decision mechanism for the MD110 to switch the voice codecs in IP network I mean, on RIANP i choose the 401234... codec which means G723 is used ... But in which cases md110 uses g711 or any other codecs excatly regarding the priority. I couldn't find a document in Alex...

Hi all, Our CCM server is on Windows2003 and sql 2000 environment NOw system engineers will change the server domains... And asks to us about if this effects to CCM application or CCM clients? Shortly, what will be the effect of the domain change on CCM server regarding the SQL side Thx.

Hi System is BC12 SP8... extension A and extension B is on the same lim...On that lim, there are two TMU cards Is it possible to make a configuration for extension A to use music on hold resource1 and extension B music on hold resource2 Or generally, Think that MD110 has subscribers from two...

Hi, I ve a test pbx system in MD110 and want to learn SS7 protocol. What will be your recommendation about the design to use SS7? I think i need a tlu76/4 board Is it an eprom change of tlu76/1 ? I ve two other pbx s... what can be the commands to make a test system to see the SS7?.. What...

Hi is it possible to transfer a call to any external or internal number with only one key press? scenario is likie this: A party calls B extension. B party answers the call and presses the key 10 and the call is transferred to C number

Hello, Did any one had try to make a connection between MD110 and Tenovis I55? Regards, Bolivar

hi all, Where can i find capacity information of Mx-one TSW? like , maxiumum cordless telephone users or maximum elu31/3 in one lim

Hi, I made a test on BC10 CN144 with CCM4.0 SP5 When there is an ACD welcome anounce on an ACD, i dialed the ACD number and the red light warns the agent on telephone set that the call will come... But in this case when i checked the state of agent in CCM Information Manager, i saw that the...