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Hi! We recently moved our secondary location to a new building and upgraded to a MPLS in the process. Previously we had a couple Netgear VPN firewalls to communicate. The way things are set up now is we have a provided MPLS router at each end, and our Netgear VPN firewall still in the mix with a...

This may sound like a pipe dream, but I thought "what the heck, I might as well ask". We have an odd situation with a sister company that we partner with. They have their own accounting system (500 miles away) and we have ours. However, we have a secondary company in Macola we share information...

We have an odd situation where we want to share information (inventory, some orders, etc) with a sister company. They are a different company with their own software package, etc. Both accounting packages have EDI modules available. But I wanted to find out how much information can be shared via...

We just recently updated from 7.6.200a to 7.6.300. We are running 2003 Server and SQL. Everything SEEMED ok after the update ( a couple odd glitches that were easily remedied). But we noticed a glitch on one particular account (although we haven't tried them all). In 'Consolidated OE View' if we...

We just upgraded from 7.6.200a to 7.6.300b and are having problems with selecting printers. We have some here that print certain reports on printers different than default, and we also have some we print to a pdf file. Since upgrading, nothing but the actual default printer seems to work. Is...

We have a problem with the Crystal version of the Order Acknowledgement locking up and skipping page 3 on longer orders. All the information will be there, but it goes from page 2 to page 4. Page 3 is evidently blank. When you try to view it on the screen, it gives a memory error. We are...

I need help again ...we have one workstation that is getting a weird error all the sudden. As far as I know, nothing has changed on this computer recently. It is an XP Pro machine with nothing crazy on it ...used primarily for order entry. We have 'upgraded' to the darn Fujitsu compiler version...

I am just curious as to what is recommended. We have been having our vpn router serve as the DHCP server (with no problems), but I just wanted to find out if there were any advantages/ reasons to use our Windows 2003 Server for DHCP instead. What do you think?

Hey! I am in need of some help yet again. We were having some problems with a customer file, so we thought we probably should start by rebuilding the data files. No matter what file we go to rebuild, it comes back with zero records. We have two companies and both are the same. A little...

We recently upgraded and added a new server just for Macola to run on and are loving it, but we have one workstation that is having some problems. It is a Win2000 Pro machine. Whne he goes to access a crystal report, it comes up with a message: 'The path "Please insert disk labeled "Visual...

We have a VPN set up using two Netgear FVS318 routers. The secondary location has three users that connect via VPN and/or terminal services and also one IP phone connected to our phone system at our main location. The problem we are running in to is the phone sometimes gets cut off when there...

We have an Eclipse2 phone system by InterTel that supports VOIP. Currently, we have a "regular" phone system and two VOIP phones ...one actually at our main location (it will be moving to a remote location in the near future) and the other is at our secondary location. The main location has a...

We have recently added a second location and decided to connect the two via VPN. We decided on two Netgear FVS318 routers. Everything set up fine and we can view the two sides with no problems ...other than speed. We have partial T1's at both locations ...approx. 700kb at the main location and...

I have been getting emails from Exact lately advertising a sale on Event Manager, but it doesn't say how much it costs. After leaving a couple messages/ emails, I have been unsuccessful at getting our reseller to tell me the cost, and Macola says to call our reseller (gee, thanks! ...I've only...

We have three users at a separate warehouse that use Macola via terminal services. Its been working out really well, especially considering our server could use an update. These users also have a need to access/ modify other documents on the server. It was difficult to do what they needed to via...

We have had some strange problems in Macola the past few weeks with two different workstations. I have tried all the suggestions I could find on Macola's website, but no luck. The first workstation is getting "abnormal cleanup" errors frequently. We have removed Macola and all...

I've read some posts to hold off on updating to 7.6.2 (we don't use the payroll module, so we are ok there). Is that still the case? We received a CD a couple weeks ago. Also, does anyone have any news on ES? Is it still buggy? What about migration of data? Still issues there? Any updates would...

One of our OE workstations has been getting an error message the past few days with this heading. The message states: "Abnormal cleanup of MacSqlConnMan in MacMSS.dll. No server exit op provided! Some client & server resources may be left in an unknown state." I searched the Macola...

When entering an order in Order Entry, the default for ship date is "A.S.A.P.". This is causing some problems in our shipping dept, as ASAP has always meant to us (before Macola) to be ...well, ASAP! Is there a way to change this A.S.A.P. from popping up every time and something such...

We are a small business using Win2000 Server with approx. 12 or 13 computers on our network. Our server has approx. 50 gigs of used space (total) on it. We have approx. 12 gigs of important information (maybe 2 or 3 of it vital/critcal). We have been using a tape backup, but having to switch out...