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  • Users: JacobsAunt
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  1. JacobsAunt

    Record with latest timestamp

    I am having a dilemma. I am using CR 8.5. I have a DB that does not support stored procedures. I need to know how I can find the last interaction to a customer issue. The structure is such that I have an issue (Case) that may have multiple interactions (solutions). I need to be able to find the...
  2. JacobsAunt

    CAL license analysis questions

    Our system is at a point where we are exceeding our CAL licenses on a regular basis (daily). I have tried a number of things to resolve this, such as converting some CAL users to named users and vice versa, but this is not easing the problem. We are at a point where we are considering purchasing...

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