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Hi, We have been running into problems with remote locations using Firebox Edge x10e's (or 5's, 20's, or 55's for that matter) and Vista when the firmware on the Edge is 10.0, 10.1, or 10.2. The Vista PC's will pull an address and be connected to an "unknown network" and they cannot access the...

Hi, I have an Access 2003 database stored on a Windows 2003 server that I can open just fine in XP or 2000, but it is not functioning properly in Vista. When I open up the database, it gives this error: "The form name 'Server_Form' is misspelled or refers to a form that does not exist" This...

Hi, We have a Windows 2003 shop. We have two servers where one user looses his membership to a Security Group that we have setup under DLs Security. Why is this happening? The PC's in question are different operating systems (2000 and Vista) so I highly doubt that that has anything to do with...

I have a problem with a Windows 98 IE 5.5 machine where Internet Explorer does not remember the password for the "enter network password" pop-up box. The user does get asked if he wants it to save his password, but even after checking that box, the password is not retained. Help please!

My user has Windows 2000 and Outlook 2000. The other day I had to create a new profile (using corporate mode) to replace his old one which was not working properly. Now he is telling me that his journal entries are all screwed up. I'm not sure if they are usually stored in a pst file or not...

We have a LaserJet 6P on our network. It chooses to not print out all of the pages of the print jobs all of the time. It also sometimes prints out mostly blank pages that have only one or two of the first few lines on it. Also, sometimes first print job of the day requires the printer to be...

How would I uninstall the service pack for IE6? I am running XP Tablet edition which came with IE 6 SP1 preinstalled. Need to lose the service pack to run an application at work. thanks. Britta

I have a user with Windows 2000 machine. She has followed the directions properly and tried to install the printer using the cd. She has gotten the following errors when trying to install the printer: Cannot continue dur to lack of resources. The printer subsystem is not responding: please...

I have a problem on a Win2K machine were previously existing network shares are gone. The little hand icon under the folder and the printer have disappeared. Furthermore, when you right-click on any folder on the computer, Security is no longer an option in the menu. File and Printer sharing...

I have a user who has a brand new computer with Win2K and Office 2K on it. The computer has 256MB of RAM. She is getting memory error messages often when opening word and excel files that are 200kb or less in size. The following is one of the messages verbatim. Any help would be greatly...

Hello. I have a user who has Windows 2000 SP3 on her computer who is having difficulties when printing multiple copies of a single document to a networked HP 4500. This problem appears to be appearing exclusively when printing from Word documents for the time being. According to the user, the...

Hi. On our default image, we have it setup for the computer to be on the domain X by default. If I then change the computer to be on Workgroup Y, it changes to Workgroup Y but it still has the domain X listed in the login screen under the windows tabs and next to the "from" list. It...

Hi. I have a user who has HP 4500 color laserjet attached directly to her computer. When she prints color pictures using it, portions of the printout print out completely in black. This computer is running Windows 2000 and I would like to note that when I had with me I managed to print out to...

I am having problems installing IE 5.5 SP2 on a user's computer. I am stuck in a loop of error messages. Somehow the install was stopped and now it won't continue the install. If I try to reinstall IE 5.5 SP2, it gives this error: "Setup was unable to install all components, please...