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  • Users: TheatreGuy
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  1. TheatreGuy

    ActiveSync users lost connection after security update

    I have a mobile device with Windows Mobile and one with the Android OS. I support 4 Blackberry's. Last week after installing security updates on my Exchange server all of the mobile phones quit working. I now have the Blackberry's working but the others are still not. The Windows mobile user...
  2. TheatreGuy

    Admin port no longer connects

    After ten years I can no longer connect using the admin port on my Magix. I don't have a spare 355 adapter and I don't have the password to get in using the modem. I have swapped out computers and the com port is good. I will do some more checking but thought to put this up here so that...
  3. TheatreGuy

    Night Service and Coverage VMS question.

    On our Magix we have 'Night Service' set to cover five incoming phone lines whenever the 'Night Service' button is pushed on the operator station. This has worked well for about eight years. We now have a need to use those lines in different buildings. It is my understanding that I should be...
  4. TheatreGuy

    What is the best 'bang for the buck' butt set for the Magix?

    I have seen different threads talking about butt sets here but am not sure if these work on a digital extension as well as an analog one. I am always carrying around an actual phone for each type of extension to test with. There does need to be something better than that.
  5. TheatreGuy

    Adding a 412TDL to an existing Magix

    We have had this Magix for 8 years and I have never needed to add a board to it. If this question has been answered before I apologize. We have the following in the system currently: Processor W/CKE5 Magix Release 2.0 SlotNumber 1: 024 TDL SlotNumber 2: 024 TDL SlotNumber 3: 412 LS-TDL...
  6. TheatreGuy

    Can Magix use VOIP for outbound dialing?

    We could potentially save many dollars if our Magix could use VOIP for outbound dialing (long distance). Has anyone ever done this on a Magix?
  7. TheatreGuy

    Not able to get second auto attendant to answer

    We have taken our six POTS lines that were all being answered by AA1 and split them into groups of three. We had the phone company keep three numbers on the original group and put the other three in a new hunt group. 801,803 and 805 are being anwered correctly now that this has been done but...
  8. TheatreGuy

    Merlin Messaging 2.5 is down

    We have a Magix 2.0 with Messaging 2.5 and it went down this morning. Restarting did not help. All of our display phones show messages waiting and we can open up the messenger.com but cannot login to get messages. When we dial the extensions that go into voicemail we get a busy signal. Is it...
  9. TheatreGuy

    Announcements for Call Center

    Am trying to put five extensions in a calling group to act as a call center. Can get them in the group and working but am having trouble with the primary and secondary announcements. We have Magix 2.0 and Messaging 2.5 with the 4412 model phone.

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