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We recently upgraded a site with 4 LSPs to CM 6.3. The 4 LSPs were upgraded first and registered to the main CM 5.2 with no trouble. After the main was upgraded to 6.3, one of the LSPs would not register. They all have the same patches and the Server Roles entries have been verified. The...

We are on CM 8.5 and normally install remote UCM sites with a 2911 router and a PRI. I have a request for a small site and would like to assign DIDs from another nearby location. If I want to add a single POTS line for 911 access, which module(s) do I need? I would think my equipment list...

We have about 20 sites with Communication Manager server pairs running 5.2.1. Does anyone have any ideas for centralized password management? Is there anything like Cisco's TACACS? Passwords are required to be changed every 45 days and it is inefficient for each administrator to access every...

I have 25 years in data and telecom, mostly at the lower 2 layers of the OSI model. I have lots of experience with traditional key systems. I just left a job with a software company where I had the opportunity to work with Cisco CallManager, Avaya Communication Manager and Cisco...

I'm trying to decide which simulator to get. I'm studying for my CCNA, but plan on CCNP next year. The NetSim CCNA 6.0 is $150, the CCNP Beta is $250, you get the full version when it is released. Also, they have a "Complete Kit" for CCNA that includes the 6.0 plus 3 ExSims for $250. Money...

Has anyone taken this one? I am currently studying for my CCNA, but have a fair amount of convergence experience. I'm getting bogged down in all the rote memorization for the CCNA and wonder if could get some quick success with the CTP. I'm also interested in getting some Avaya certs and the...

Does anyone know if Cisco has added the Hookflash feature to the Call Manager, yet. Running 4.0(2)a. This feature is also known as flash or link. If so, how do I set it up. Thanks

Does anyone know of a web site or other documentation that compares the Cisco Call Manager to the Nortel Business Communications Manager?

Does anyone know of a web site or other documentation that compares the Cisco Call Manager to the BCM?

Can a Call Pilot 150 function only as a Call Center or Voicemail but not both at the same time? If you need both functions, do you have to set up two different systems? Can you hook up a wallboard, if so, any recommendations on a wallboard manufacturer? Thanks!

I'm a Norstar tech, but need to make some changes on an Option 11C. How do you change the internal set names? Thanks

Does any one have a recommended list of settings to protect against toll fraud? I've been in the business for years, but never had a customer hacked until today. Someone dialed into the system remotely and made a ton of calls to the middle east. They have a MICS 6.0, PRI and Call Pilot 100...

What's does 6.1 add that 6.0 doesn't have?

Option 11C with Call Pilot 1.07. We have set up a CCR tree in application builder, but when the tree is called, no matter what you press, including a dn, it rings once and hangs up. Help! Thanks, Steve

Just installed an Option 11C Rel. 25.15 with Call Pilot 1.07. We have several issues. I am not sure if they are related. I would appreciate any help you can give. Under Channel Monitor, Channel 1,1 is listed as Remote Off Duty. We've tried rebooting, reloading software, taking out of...

How do I reset the System Manager Password for the Partner Messaging PC Card?

I have a MICS, (R1T1 I believe). The receptionist has an M7324 with several internal auto dial buttons. These buttons should indicate when a set is busy. The problem is sometimes a set is busy, but the indicator is not lit. Is anyone familiar with this issue? I've tried replacing the set and...

Does anyone know if it is possible to put a fiber station module in a remote closet by extending the fiber optic cable? If so, is the fiber jumper that comes with the module a 62.5 micron multimode or an 8 micron singlemode?