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  • Users: seabiscuit
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  1. seabiscuit

    Racal Mirra Software

    This may be a bit of a long shot but is their anyone out there who uses Racal Mirra Software on their PCs I am getting this error message when I try to install the software onto a client pc. IrecSR.OCX failed to load resource DLL Any help gratefully appreciated
  2. seabiscuit

    Installing Symposium Express Call Centre Client

    I have been trying to install the above onto Windows NT Workstation SP6. I keep getting a message saying that "Nortel Networks Symposium requires Windows NT 4.0 Service Pack 3 or higher. The installation will not proceed until the service pack has been applied" Even when I install...
  3. seabiscuit

    Manager/Secretary Key Features

    I have a request from a user that would like to be able to pick up two of her bosses phones and be able to transfer the calls back to those people if she wants. She currently has two SCN keys set up on her phone that enables her to pick up her both bosses phones, but she is not able to transfer...
  4. seabiscuit

    Symposium Express Call Centreon NT Server

    I am running Symposium Express Call Centre Release 2 on an NT Server I am looking at configuring my hard disks for RAID 5. Does anyone know if this compatible with Nortel software. The NT server is also on NT Service Pack 5 Any known issues on updating to service pack 6a ? For all these...
  5. seabiscuit

    Prt ACD Queue

    Can anybody remind me of the ld commands for doing a prt of an acd queue
  6. seabiscuit

    Reporting in Sysposium Express Call Centre

    SYSMPOSIUM PRODUCES DAILY REPORTS AUTOMATICALLY AND STORES THEM IN A FOLDER THIS HAS STOPPED RUNNING AUTOMATICALLY. THE ALARM MONITOR BRINGS BACK A DESCRIPTION OF THE ERROR AS RETURNED CLIENT/SERVER COMMUNICATION FAILURE WITH SERVICE INPUT ID = 43520 ANY IDEAS ANYBODY
  7. seabiscuit

    M3905 Ring Tones

    Hello All I have been trying to change the ring tones on the M3905 with no luck I do as it says in the manual through the options list "select and press done" etc. but it still doesn't change the ring tone. Any Ideas
  8. seabiscuit

    Opt 11 ISDN Usage Rate Logs

    Hello Everyone I am looking for info on setting up some kind of a schedule to log ISDN usage rate on an hourly basis. Any Ideas.

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