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I have 27 usb sticks deployed over hundreds of miles for backup use. Anyone know how to erase them remotely if they get full? NARSBARS

We just replaced a cs1000 with a BCM450. The old PollCat CDR box was overlooked and only now we realize that the BCM has no way to do a serial port output. Anyone know how to fake a serial port output the way you can do on a PC? The PollCats are used throughout the organization so I can't just...

I purchased some training a few years ago from GK and was told it was good forever until I activated it. I called my sales rep and he agreed.......until I demanded the product be activated so I could use it. I tried to activate it and they told me too bad. They had changed systems and no longer...

I pulled a 7.1 XC software and want to know what happens if I replace an older version in an MICS. I won't replace anything older than 4.0. NARSBARS

Accessing a CP100 or 150 remotely, is there any way to get the MAC address? I can get to the Norstar(s) through a RAD and fingerphone, or I can access each CP using IP. NARSBARS

Accessing a CP100 or 150 remotely, is there any way to get the MAC address? I can get to the Norstar(s) through a RAD and fingerphone, or I can access each CP using IP. NARSBARS

When I hit ALT to bring up the ribbon containing TOOLS, I get on screen letters: 1 2 f H S O V Y1 Y2 No ribbon. Help? NARSBARS

The Nortel Element Manager used to lose all of the elements at times, just come up blank. This has happened with the Avaya version and I can find the files to copy. Anyone have an idea how to find the elements so I can back up the database and easily restore? NARSBARS

Help! How do I turn off silence suppression on a CP 5.0? It is on my IP trunks and my vendor claims it is not. If you make a call to a voice mail box over the IP trunks and cover the mouthpiece the whole time period that you muffle the mouthpiece is cut out. Is is possible that this is...

CPilot 5.0 linking two sites over IP trunks. One site Op11 5.5 second site 81C at 5.0. No problems prior to the IP install. Intermittently when a caller zeros out in either system regardless of the programmed revert DN the caller is routed to the main sites operator, which would be the default...

I am attempting to provide centralized mail from an option 11 over VoIP trunks to an 81 with CPilot 5.0. The option 11 has 5 digit extensions, the 81 has four digit extensions and the first four digits overlap. I can't figure out how to set a zero option in the remote site because all the CP...

Anyone else get a look at the 450 or the 450 docs? Conference calling up to 300 users? The specs look so good I am wondering where the Gotcha is hiding. Anyone have one yet? NARSBARS

Has anyone had any luck using virtual serial ports or virtual null modem cables over ethernet? I have over 100 Norstars each with a POTS line. Each system is on our private network so IP addresses are no issue. I want to use NRU, get rid of the POTS and save $$. Any info and brand names greatly...

I just built a 3903 on a vacant tn. The first programming was to make it an MCR of another set but that got changed. I went in and changed key 0 to a unique DN. When I plug in a 3903 it displays "Ten new messages". There is no voice mail for this set, there is no existing but forgotten mailbox...

While cleaning up some number ranges to use for a dial plan I was getting rid of "fake" numbers used for roll overs. Example Key 0=4444 (real DID) Key 1= 3444 (non-did) and I ran in to one problem If I have a DID with MCR keys on one set and an appearance, another MCR key on a second (secretary)...

I have to copy SMDR info on an OP 11 Succession 3.0. I don't need to provide pricing or any type of integration. If I hook up a PC to capture the output I know it comes out in SL1 format. Is there any easy (cheap) way to make SL1 format more easily understood? All they want to see is the...

I have used an ACD, MaxP=1 to forward calls to cell phones on a lot of systems. The customer claims that when they go to enter the ACD I have built they only get a busy. On hook, press CFW, enter # and press CFW does not work. Here is the ACD I have built. TYPE acd CUST 0 ACDN 2225 TYPE ACD...

Outlook 2003 with personal folders. I copied all of my sent mail to the personal folders/sent mail folder and then noticed that everything was labelled as being from me. When I tried to sort there was no "To" option on the tool bar so I right clicked and told it to sort by "To" Everything still...

My PC was taking up to several minutes to display the desktop icons after booting. While playing around I tried IE 8 and then uninstalled. IE 7 then did not run. Several uninstalls and reinstalls and it ran with no toolbars and no favorites etc. I broke down and called MS and they ran me through...

I have checked Auto Login to yes on the user details page. I am a full administrator.I can't find any settings in Classes that affect auto login. I found this out while trying to set autologin for my cell phone. That does not work either. Free star to the first person that points out what the...