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  1. norstarboston

    SX-200 MX won't start up | In via Hyperterminal

    Came in too the office this morning. Phone had no dial tone. Pulled the plug to reset and now nothing. Blank sets. Plugged a laptop in and watched the boot sequence via hyperterminal. Seems to go ok but eventually stops at: FAT handler information: ------------------------ - allocation group...
  2. norstarboston

    SX-200-ICP - Adding new set (4025)

    Quick question. I will be in a field office next week that has a SX-200 with a bunch of superset 4025's. I need to add 2 new 4025's to the system. Last time I was there I had a tough time figuring out how to add a new 4025 to the system. It appears it is full? Form 9 doesn't have any unused...
  3. norstarboston

    UNC Path / Mapped Drive to Document Library - Crashes Word

    We are in the process of moving some file server documents over to SharePoint document libraries. To ease in the transition we have mapped drives to the SharePoint documents. It works great for the most part but several users have had issues with their system locking up when opening word...
  4. norstarboston

    SX-200 New local Dialing Rules (no "1")

    Normally when we call LD we dial 9 + 1-860-555-5555 . Now we are required to dial the area code (but no 1) to make local calls: For example: 9 + 860-555-5555 . Problem is the system cuts off the l last digit of the number and tries to dial. Which form do I need to edit to fix this? Thanks
  5. norstarboston

    Form number 47 cannot be accessed

    Help! I have an 5224 IP phone that isn't grabbing DHCP info. (set indicates: "Offer 10+ Rej Option 128 Missing") I am trying to access Form 47 to check things on my SX-200 ICP and it is coming up with:"Form number 47 cannot be accessed". Any ideas?? Thanks
  6. norstarboston

    Boss wants 2 phones in his office

    The boss wants 2 phone in his office so he can answer the phone wherever he is sitting (huge office). What is the best way to go about setting up 2 sets to match? I don't think form 9 will allow setting up the same extension on 2 phones. I tried setting up the 2nd phone with its own extension...
  7. norstarboston

    Forward to Voicemail when DND is on.

    I have 2 sets that will not go right into voicemail when DND is active. The FWD If BUSY and FWD NO ANS are set to go to VM just like the working sets. The COS is set the same as the working sets as well. Any advice? What could I be missing? Thank You! (Mitel SX-200 ICP w/4025's)
  8. norstarboston

    EXTERNAL TRANSFER WITH SX200-ICP WITH SUPERSET 4025

    If an outside caller calls in to my extension (DID). How do I go about transfering them to a outside number (9,(xxx)xxx-xxxx)? Thanks
  9. norstarboston

    SX200-ICP Night Answer

    I have a remote office that just found a new afterhours answering service company I now need to change where the calls go when they enable night answer. I have access to the swtich via telnet. Where do I go to change the forwarding phone number? Thank You
  10. norstarboston

    DIFFERENT EXTERNAL/INTERNAL NAMES AND SSL CERTS

    I guess this is a common problem but I am not sure how to handle it. Here is my setup: Single Exchange 2007 Server running on Windows server 2003 64. External name: mail.domain.com (I applied a Verisign Cert with this name to IIS) Internal Name: mail2.domain.com (no cert with this name)...
  11. norstarboston

    Restoring DFS Shadow Copy Components

    I had trouble backing up DFS Shares so I decided to backup the DfsrReplicatedFolders instead. Now I am trying a restore but it is failing. (I am trying to redirect). Is this possible or a lost cause? Thanks
  12. norstarboston

    Exchange 2007 SP1 and Outlook 2000

    Ok I realize Outlook 2000 isn't officially supported with Exchange 2007 but I have been using it without a problem for months... I just installed SP1 a couple of days ago and now I have several users (only those with outlook 2000) complaining that outlook hangs on close. Anyone else see this?
  13. norstarboston

    Night Answer

    I am running SX-200 with superset 4025's. Several sets have one of the keys programed as night answer. However when calls come in the button works randomly. Some people can use it and some can't. Then later if a call comes in those who couldn't use it before now can. This is a strange one. Any...
  14. norstarboston

    Spam Hell (Exchange 2007 Anti-Spam)

    I am now fully on Exchange 2007. Problem is my spam software (Symantec Brightmail) is not 64-bit supported. So I installed the exchange 2007 anti-spam feature on my hub transport (I don't have an edge server). So my question is....How do i configure it? Is there a free service I can upload the...
  15. norstarboston

    Linked Mailbox Question

    I just completed a migration from 2003 to 2007. All went well with the exception of 1 mailbox that came over as a "Linked Mailbox". This user happens to be the president of the company so I want to make sure it is right. From what I have read mailboxes are converted to "Linked Mailboxes" when...
  16. norstarboston

    Mitel Dealer and Installer near Huntingdon Valley, PA

    Moving an office down there. Can anyone recommend a good local company to work with? Thanks
  17. norstarboston

    Exchange 2003 to Exchange 2007

    I am about to start building my exchange 2007 box (hardware just arrived) and had a couple of questions. I currently have a single windows 2000 Server running Exchange 2003. No front end server. This one server handles everything including owa/active sync etc. 1) What is the best way to set...
  18. norstarboston

    Lightning Strike? MICS Dead?

    I have a MICS in my home (leftover from when our office upgraded to BCM). Anyways I was away for the weekend but heard there were bad storms in the area on Saturday. When I arrived home I noticed all my sets were dead (no display etc). I tried rebooting the system with no luck although the KSU...
  19. norstarboston

    Is this setup going to be ok?

    In the early stages of planning an upgrade to exchange 2007 (both Hardware and Software). We have about 100 users and mailboxes average about 500mb each. How does these specs look? Thanks Hardware: Dell Power Edge 2950 *(DUAL)Quad Core Xeon Processor E53452x4MB Cache, 2.33GHz, 1333MHz FSB *...
  20. norstarboston

    ROLL INCOMING CALLS TO OTHER EXTENSIONS

    I am new to Mitel (Nortel backround)but I am hoping someone can walk me through this. I am working on a SX-200 (also running Repartee Voicemail) I want incoming calls to roll after a certain amount of rings to other extensions. Not sure if a hunt group is the right thing here because these are...

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