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I have a G3SiV8. Is there a way to change the setup so That you can either dial a 1 for long distance or not dial a 1 and still have it work. Any help is appreciated. Thanks!

I have a Definity G3V8. Who provides caller ID for outgoing calls the Definity or the local phone company?

Hello, Does anyone have reccomendations for call accounting setups for the G3? Thanks! -Mike

I have a Polycom Soundstation EX connected to an analog port and it makes a loud buzzing noise when a all is in progress. Anyone ever have this problem? Is 2500 the optimal setting?

My company recently moved. Before we left we had Centrex lines running into the emergency power failure unit. When you called the main number it would ring at the attendant console and at an analog phone. Since we moved we now just have pots lines coming in and it will ring the analog phone but...

I have a Definity G3siV8. We have three attendant consoles. One of the buttons on the consoles is labeled night mode. This light is stuck on. It doesn't seem to be affecting the attendants ability to perform his functions, but is unusual. Anyone have any idea what may be causing this?

Is it possile to print all stations with one command, as opposed to "disp sta xxxxx schedule" one at a time? Also, is it possible to print Audix subscribers to a printer on a G3?

I have a Definity G3V8 and a CMS R3V9. We recently outsourced our customer service dept., so we have no call center. We are however sending calls to our attendant console which looks for that skill to be logged in and if it isn't it sends the call to an auto attendant. If we changed the calls...

Is there a way to print the abbreviated-dialing enhanced lists? -Mike

Hi all, I have a G3V8 with the 8410D voice terminal's. Where in heavens name can I find a USEFUL description of what the various softkey functions actually do?! Any idea's? NX01 I have a feeling you may know this! As always, very much grateful!! -Mike

Our company would like to have calls go to an informational on hold message when all agents are busy. Is it possible to have those on hold callers queue to an agent as soon as they become available, without waiting for the message to finish? As usual any help is greatly appreciated!

To generate CDR's on the Definity G3V8, do you need to have special hardware/software?

Our wallboard is about ten minutes off from accurate time. Does anyone know how I can change the time?

I have a G3V8 and need to know how I can utilize the CDR function to analyze a call coming in on an ISDN T1 from MCI. They are not sending it correctly and would like to find out where the problem is. Anyone have any advice? Appreciative as always! -Mike

Is there a way to dial system or enhanced abbreviated dial extensions remotely via an access number or something?? Any help would be greatly appreciated!!

Can anyone tell me how to check the Audix backup configuration? ie.. If it is set to auto and how often. Also, is there a way to check the integrity of an Audix tape backup? I'm on R4. Any help is appreciated!

I'd like to get an idea of what different settings in various places have an effect on caller ID delivery. Hopefully, this isn't too vague. An example would be that I was having problems delivering CID on an ISDN outbound trunk and couldn't figure it for the life of me. I finally changed the...

Is there anyway to get a list of calls to a particular extension during a particular time frame? Thanks in advance for any help!

I have a very strange problem. I have two VDN's routed to the same vector. One is a DID number the other is an 800 number. On off hours it routes to an auto attendant. When you enter an extension on the DID, it works fine. When you call in on the 800 number and try to enter an extension you get...

Does anyone know if a list of station program codes exist somewhere? I have a Definity G3V8 with 8410D stations.