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  • Users: G3user
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  1. G3user

    Boot problem sunfire 280r

    Last week we had to move the system to another cabinet. I shutdown the machine with 'shutdown -y -g60 -i5'. After that finished I removed the power, moved the machine and tried to start it again. Now it won't start up. Don't get a prompt at port A (via modem) also not with local console. Can't...
  2. G3user

    IP agent

    Following problem occurs using IP Agent : Agent login is set to auto answer none, station is set to auto answer none, service-link is set to as needed. Incoming call to agent's skill will put ringing signal on his remote terminal (normal analog phone at his house). When agent is doing other...
  3. G3user

    qeueing

    We desperately look for a solution for the following problem : Our callcenter shuts down at 20.00. After that time customers can call for faults and they are to be transferred to a hunt group with two analog phones. What we need is the situation that in case of both extension busy an...
  4. G3user

    routing

    We have a definity G3/r release 10 with AIC release 6 and CentreVuAdvocate. PSTN lines are ISDN. After opening hours of our call centre, calls have to be transferred to an extension on a Ericsson MD110 PBX. De Definity should listen in before calls are transferred, that is, if destination is...

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