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Hi, In the last couple weeks, I am having trouble with IP phones connecting over the tunnels. Here are some specifics: IP Office 412 running 3.2 (69) (7) Tunnels to our main office (all are Sonicwall Firewalls) Each location has an Avaya 5610SW IP phone The tunnels are all functional and the...

Hi, I have an IP 412 running 3.2 (69). All my device modules are running 5.2 (69) so everything has been fine... until we had a failure in one of our Analog Pots8+ modules. I bought a refurbished on and it comes up with 7.0 (26) as its firmware. I try to do the update but it fails. Is there some...

We have a functioning VM Pro 3.2 running on Windows server 2003 (32 bit). I'm trying to retire all our old, unsupported servers and wanted to install VM Pro 3.2 on a new server. We have licensing for Server 2012 R2 (64 bit) so I'd like to install it on that. Does anyone know if it's possible? My...

This is an odd one. I am able to login to an IP403 with 3.2(69) with a Windows 10 computer with the default credentials for the Administrator account. I installed Manager on a Windows server 2012 R2 and I get the "Failed to login to IP Office" when I try to open the configuration. I've made sure...

I currently have three IP Office systems. 1) IP412 licenses: eBLF, Integrated Messaging, Phone Manager Pro, SoftConsole, Voicemail Pro 2) IP406 licenses: SoftConsole, Voicemail Pro 3) IP403 licenses: none I've had an SCN from the IP406 to the IP412 for about ten years. I recently added the...

I bought a used IPO 403. I'm having trouble getting into it. I'd like to reset the security settings but that's not working (at least so far). I was able to get the connect to the DTE port and discover the MAC address. From there, I opened Manager and added that MAC address to the BOOTP config...

Hi, I've got two phone systems, a IP412 and an IP406. They are in different states and are programmed for SCN so we can dial extensions from either location and get to anyone within the domain. In the last few weeks, I'm finding that users on the IP406 system are (intermittently) unable to...

Hi, I hope I'm posting in the right forum. I looked for something about access points but didn't have any luck. So on to the question. We just purchased a Cisco 1261 standalone access point to replace an aging Cisco 1231. The 1261 is stated to handle 802.11b,g and n. When I go into the...

Hi Everyone, I've had two IP Office systems linked via an SCN for 6 years. Main Office = IP412 (v3.2) Remote Office = IP406 (v3.1) The main office has VMPRO running. We had everything working fine for years with IMS being used to sent a wav file of the voicemail to each users email account on...

Hi, We needed a few more phones for our IP412 system, so I went out and bought them. Unfortunately, I have been completely unsuccessful in getting them to work. When I connect the new phone, it displays: 5410D REL:5.00 6/11/07 Please wait... It stays like that for a few seconds and goes...

Hi, We're running: IP Office 412 v3.1 (65) with Integrated Messaging Exchange 2003 with Active sync enabled We are split about 50/50 between Mac OSX and Windows XP machines. IMS has worked fine for the last 2.5 years we have been using it. The voicemail is put in the users email inbox. No...

Hi, I have one domain controller that gets a error 1202 form source: SceCli every five minutes. If I try to open local group policies, it gets an error. Per some documents from MS, I turned on some debugging and created a log entry when the problem occurs. Here is the log entry...

I have a Flash Slide Presentation that pulls in a lot of dynamic text from external text files. I publish it as a projector.exe file. It runs on a display 24/7 in a few buildings. It has scheduling information for the company I work for. I need to update this text very often. I'm running into...

We have an IP412 system in our main office and a IP406 in a remote office. They are connected via SCN. Voicemail is centralized at the main office, using VMPro. Both systems are using version 3.1 (65). When someone calls the main office and uses the dial by name feature in VMPro, the only...

This is just information for others who might run into this problem. It took weeks to discover the fault, so I figure I would help avoid a headache for someone else. I've been having some odd issues with a server that runs Manager (continuously) for one of our offices. After about 5 days, the...

I've just run into a very odd condition that I can't seem to figure out. I have tried rebooting our VM Pro server and the IP412 system, but I still have this problem: After hours, we have all calls go to the auto attendant. First caller gets into the auto attendant and listens to the prompts...

Hi, I have an SCN with two sites. One in Chicago and the other in LA. I also have a number of IP phones (5610) in managments homes. All the phones connect via ipsec tunnels back to the hub which is in Chicago. I've recently been running into trouble with IP phone callers not being able to hear a...

Hi, I have an IP 412 system that is in our main location. We have another office that has an IP406 system. Both are running build (65). I also have a tunnel between the sites. I would like to configure the IPO system to talk with each other, as if it were one large network. Is it possible? I...

Due to multiple problems with Verizon, we had to go back to POTS lines for our IP412. We are running 3.1 (65). I'd like to set an outbound caller ID, so all the calls we make show as our main number. So far, I've tried the following without any success. Is there something that Verizon needs to...

Man, it's been one of those months that a career change seems like a good idea. but anyway, We have an IP412 (3.1 65) with a dual T1/PRI card. Verizon is the only phone carrier in our area, so they have provided us with a T1 connection. It appears to be E&M Tie, SF/AMI, Wink Start. Since moving...