Search results for query: *

Hello all, I've got a good one. Recently installed a CP100 on a MICS5.0. (replaced a flash 2) I have found that the CP is only seeing the B2 DN of whatever port it is connected to (F985). As you cannot do a Forward No Answer to a B2 extension or really do any sort of programming at all with...

Having a major issue with 'call forwarding'. Does anyone know of any glitches with this software that would not allow this application to work? I have tried everything and it just won't work. Please HELP!

Hello everyone, have a problem here thats driving me crazy. Have a MICS4.1 with a PRI circuit. When an extension is set to forward to an external number (cell phone, etc) and is intercommed from another extension the call will forward to the number specified. However, when the Extensions DID...

Hello everyone. We recently installed a MICS with a Callpilot 150 with the basic call center. We're having a problem where whenever the front desk puts the system into Nights a message is kicking in from the system before the night portion of the Call Center kicks in. The message is "The...

Hello everyone. I have a MICS 4.1 with a t1 circuit for voice. All of the DID numbers for this system are ringing to the same extension (221) no matter what I do. I've set the primesets for the target lines to the correct extensions. I've set the lines private to their correct extensions...

Has anyone heard of problems with the "Dial By Name" feature 960 and T7316e's? Apperantly this feature is only availabe on the NAM and is or was made by Cintech. I have a customer that just moved over from M-series phones and they have reported that the T-sets do not allow them to use this...

Our customer was recently upgraded to a MICS with 6.1. When a call comes into the system it is answered by the receptionist and then transferred to an extension. When the receptionist is on a call and a second call rings in she is unable to transfer the call when the second incoming call is...

Hello all, I have an application where I'm going to be setting up 2 PRI's on one MICS. I was needing to know if it is possible to slave the second pri off of the same D-channel that the first PRI is using. Also, I can use NON-XC software for this application correct? I have had some people say...

I am needing to add DISA abilities to a MICS system with a flash 2 connected to the system. I am unable to add any additional cards i.e. E&M cards, because of the systems configuration. Does anyone know if it is possible to do this through the voicemail. That is, get dialtone through the AA or...

I have a MICS R4.1 that I am trying to set up DISA on so the customer can have a remote access to the systems dial tone but I can't add any E&M cards to the system. I am currently trying to set it up with either the KSU or the Voicemail. Any tips or instructions would be appreciated.