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Customer needs to have multiple target lines on three sets, each target line needs multiple appearances on each phone. Problem is that on x221 I have target line 241 appearance of 6 and can only have one appearance of 242, 243, 244. On x222 I can have six appearances of TG 242 and only one of...

I have a Magix running a straight T1. The extensions match the DID range. Problem is when I try to assign lines to the voicemail calling group (5000) to be handle by an "amanda" voicemail the lines/pool will not assign. I figure it is due to the fact that the lines are E&M. How do I get...

is there a way to use a norstar fast rad with NRU to remotely program a BCM 400? If not, what are my options besides IP? Thanks

I have a system that has two auto attendants, both are set up on delay call handling with calling groups. Calling group 775 set to overflow to 770 after 20 seconds and the mail box 775 with class of service 15 to play AA1. Calling group 776 set to overflow to 770 aftter 20 seconds and mail box...

When you log into a Norstar voicemail and press 3 you get prompted for a password. Has anyone figured this out yet? Thanks in advance. JDSlay

I have a system with a PRI that originally no calls would route out over the PRI. All calls would go out the 4 copper lines in the system. All of the programming in the ARS was correct for the calls to use the PRI first. I tried numerous things but ended up defaulting and starting over. I...

Here is the set up. When x10 is called internally or externally, x7176 (spectralink) rings. I printed ext. file of 7176 and saw there was a primary cover of 76. I then looked at x76. I saw primary cover of 12, 7176 and secondary of 7178. So, I went to x12 and find primary cover of 10...

Does anyone have a list of errors dealing with a merlin messaging module? I am replacing a bad module with a different one that is a lower release. I would like to back up the program and restore to the new module. This is when the error 01 comes up and the restore can't take place. I...

I have a need to be able to call into my system from a remote location (home) and access my lines from my Magix system to place long distance calls. I have checked into the remote access under lines and trunks, and also Barrier codes. I just can't seem to make it work. I would greatly...

Does any one know if it is possible to put a shared system acces button on an operator position? I can't do it, but the manuals do not state that you can't. Any help would be greatly appreciated. Thanks

I have a legend 6.0 with two cabinets. In the second carrier I have a 100D card in slot 06 and want to install a 008 mlx in slot 07. When I install the 008 the processor does not see it. I have powered down and powered up in the correct sequence. I have done a board renumber and still the...

I need to know how to set up a door phone as a hotline. Then have it ring a group of phones. I have tried and according to the documentation, the hotline ext. will dial the first personal speed dial. That is where I am having problems. I can't get a personal speed dial on the door phone ext...

I am replacing a Partner system with a magix. All is working fine but one thing. I need to connect two door phones to the system. Each door phone needs to ring a group of phones. I have a 016ETR card and have set the last two ports to T/R. From that point I am stuck. Any help would be...