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I have 10 Dell Dimension 3100 workstations to deploy in the next week. The first thing I need to do is to clear off the unwanted partitions on the hard drive (don't know why Dell shipped them that way) and upgrade them all from XP Home to XP Pro (we have an open license for XP Pro, and it was...

We have a Board member who is using Outlook Express to receive e-mails at home. The only way we have been able to successfully send her an e-mail is to reply to one from her -- e-mails that originate straight from us are blocked. I have tried our corporate e-mail system, my personal Yahoo...

We have puchased a new server and set up Server 2003 and Exchange 2003. We were previously using CA's InoculateIT for AV protection, which worked well. With the new server, we need to either upgrade to a newer version of CA or move to something else. We are currently doing a test run of...

We just migrated from Exchange 5.5 to 2003, along with moving to a new Server 2003 mail server, installing OWA, etc. All seemed to go well, except for those accounts which had only internal e-mail under 5.5. The accounts came over, but they will not resolve when trying to install their...

We will soon be purchasing a new server to host our Exchange servers, moving up from Exchange 5.5 to 2003 at the same time. What are some good more-than-minimum specs I should go for in a server that will be dedicated to Exchange and our DNS controller? And what is an effective spam filtering...

I have a strange intermittent problem which has popped up for no apparent reason -- we use Outlook 2003 on workstations connecting to Exchange 5.5 on an NT 4 server. This morning, about 1/3 of the stations had problems connecting to Exchange. They are connected to all other programs on the...

I am in the process of upgrading 25 workstations from WIN98 to XP, and all is going smoothly so far (doing clean installs). Our gift shop manager, however, utilizes an old DOS-based program for her inventory and sales records. I have run Microsoft's Upgrade Advisor on her machine and it did not...

Hope this is the right forum to post this in -- we have a LAN with a mixture of 98 and 2000 workstations, connection to an NT4.0 domain server. We use dynamic IP addresses. Suddenly last Thursday night, we started getting IP conflict errors and having issues browsing the web. I have...

We have a Brother HL 1850 that has been nothing but trouble -- we have had it for 10 months and has been replaced once and in for major service another time. Now over the weekend a small piece of glass -- about 8 inches by a half inch -- broke off inside. What IS this, anyway? It is under...

Seeking an ARCServe expert in the Indianapolis area to help a not-for-profit set up their Brightstore v9 so it WORKS! What the !@#$%^ is a media pool and why is it messing up my backups? How do I register without an internet connection to the server? Feeling my head quickly approaching the...

We use Brightstor ArcServe 9 on a Win2000 server. It was working fine for a couple of weeks, then just stopped, giving us Backup Cancelled messages. I suspected the system was set to append rather than overwrite, which it was, and I changed that setting. But it doesn't seemed to have helped --...

I feel as thought this has been asked before, but here goes. I have a system running Office 2000 on Windows 98. Suddenly, the File command and all the pull-down options under it are gone from the toolbar -- that is, the Command line at the top of the screen starts with "Edit" rather...