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Hi I've had Office XP on my laptop for about a year and a half. I've always had one problem which is described in (1) below, but now I have another huge problem described in (2) below. I'm at my wits end. I've uninstalled and reinstalled. I've tried installing Works to see if that helps but...

I've managed somehow to damage my Internet Explorer 6. I can't reinstall Windows 98 - it won't let me. Is there any other way for me to install Internet Explorer 6 (eg can it be downloaded?). All I can do at the moment is get onto my AOL homepage and receive e-mails - I can't browse the net -...

My brother had a VDD error message, and we followed the instructions on MS Knowledge Base to fix this. BUT we now have a problem. Having deleted the VDD key, we wanted to add a new item, but his system does not have the Reg_Multi_SZ value option. Any ideas why this would be missing, how we...

Our remote users have been logging on fine for around 9 months now. However, one user had to have ICA Client reinstalled yesterday, and since then we haven't been able to change her window size. We have tried various settings within custom connections including 95%, 75% and 1024x760, but no...

Hi Wonder if anyone can help me. I've been set a wonderfully arduous task! We currently have a Citrix Server running Metaframe 1.8 on Windows 2000. The Citrix Server is used both internally via the WAN, by some internal staff at home, and also by a remote office. The remote office are...

Wonder if you can help. We have a remote office with 4 users who connect to the Citrix Server. Since the beginning of last week 2 users have been unable to connect and this coincides with 2 events: Our DC was changed from NT4 to W2000 and they had a new leaseline installed. Prior to this all...

Hi Wonder if anyone can help. We have a Citrix Server which runs on a shares ISDN line, and we have one remote office who connect through their ADSL line. They have recently had their ADSL line upgraded, but they are still complaining of severe slowness when using Citrix (although the upgrade...

I posted on Friday that our installation key is missing. I have now ordered a new Exchange 5.5 Server with 5 CALs. The external engineering company who are going to run the instal are telling me that I still need to buy another licence and they can't install without a product key. Is this...

We're about to install a new server and wanted to use our Exchange Server 5.5 software, but the CD is missing. I've been told that we might be able to find the installation key by going into the registry, does anyone know if this is true and if so where in the registry we'd find it? Thanks...

We have several users who log onto our Citrix Server via WAN, and who are able to print. However, one of our users is unable to print. He can see the network printer but when he selects it he receives the error message "You do not have sufficient access to your machine to connect to your...

Hi Our office are currently running (generally) Compaq 450 Pentium III. We are all running Windows 2000 and were considering upgrading to XP Pro. Once again, the engineers we use are telling us that these would be too slow to be operable. Can anybody confirm if this is the case? Thanks, Caroline

We wanted to upgrade from NT4 to Windows 2000 Server, but we've been told that the Compaq 6500 is simply not able to support Windows 2000 as it is only a 450mhz. Can anybody confirm this and advise on the best way to proceed, as I understand it's not possible to upgrade the processor as the...

We are considering upgrading our PCs from W2K to WXP, but I'm wondering if there are any compatability issues between WXP Pro and NT4 Server. Grateful, as always.

Hi We have recently set up users on our server so that they can dial into our Citrix server, One of these users is sharing an internet connection through a 56K analog modem and has no ability for leaseline or broadband. Because of this they are, as you can imagine, extremely slow. Somebody...

Hi We have just recently purchased all the disks and licences etc to upgrade from NT4 to W2K on our server. But now I've been told that our server might not be able to manage W2K as it will be unbearably slow. We have a Compaq running 350MHZ processor. MS site says min spec is 150MHZ. Does...

Wonder if anybody can point me in the right direction. An associate of ours is currently using Citrix to connect to our server in our office, but their ISP has an idle time of 15 minutes, so they're being disconnected from Citrix quite frequently. Is there a program or something that they can...

Hi One of our domain users has a laptop, and at home he has a workgroup called HOME. He wants to be able to log into the HOME workgroup but get the profile for our work domain. Is this possible? Any help greatly appreciated.

Hi We are running Metaframe 1.8 on a W2000 server and have several remote users. One of these users is able to dial in, but then after 10 minutes or so he gets the message Error 1030 Protocol Driver Error. If he is logged into a database program we run the error message changes to The Citrix...