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Hi Does anybody know the minimum spec of client pc required to run InAttend. Also, what screen resolutions does it support? is there a minimum? Thanks

Hi, I have 2 SIP trunks to Cisco Cubes. One is primary and the second is backup. My RODDI has one SIP route as first choice and the other as second choice. Third choice is my local PSTN trunks. when the cubes are both out of order the call is not stepping to the third choice. does anybody...

Hi I have 2 Solidus 4.1 systems, both at service pack 5. one of the systems will not play inqueue messages if they include position in queue. Estimated waiting time is ok. The Router Service Logs show that either no information or EWT time is passed to OAS in the Playlist and this is why it...

Hi Can anybody tell me the difference between a TSC and a DSC. When should a TSC be used and when should a DSC be used and what will happen if you use the wrong type. thanks Pete

Hi I am in the process of installing/commissioning a new CS1000E & CS1000T. the CS1000T has several DPNSS links to a private network. I have found a few issues and would welcome all ideas. 1. When an extension on the CS1000E makes a call forward to a network number there is no DPNSS validation...

Hi I have a CS1000E with 3 media gateways Rel4.5. The system is managed by OTM2.2. The media gateways are using superloops 200,204 &208. When I try to make any changes to the devices in the media gateways i get a message saying that only loops 0 to 160 are valid. Any ideas would be welcome...

Hi Does anybody know if it is possible to assign an ACD C2 output on a CS1000E? I have tried to configure a PTY port to use via the Terminal server with no success. If i try to configure a PRT port I am not able to use PTY as the CTYPE. If I configure the port as a TTY I am unable to set the...

Hello. I am currently installing A CS1000E Ver 4.50W The SYS UTIL card is showing error code '6F SCG 1' which suggests a clocking problem. How do you set clocking on a CS1000E when it does not have any digital trunks? Any help would be most welcome.

Hi Can anybody tell me how the MD110 and Application Link communicate to check that the connection is still up? I assume there must be some sort of handshaking but which one instigates the handshake? Does the Applink poll the MD110 or is it the other way round and what happens if there is no...

Hi In thread 806-812809, dated April 04, ericsson enterprise stated that there would be a new option unit available for the DBC4xx range of digital phones that offered an analogue voice recording output. Does anybody know if this is available yet or if it is likely to be soon? If it is...

Hi I am trying to configure DBC425 & DBC422 IP Phones onto a new site. I managed to get the phones working without the web server but the phones did not have the correct tones and casdances or firmware. I have now configured the webserver and have rebooted 1 of each phone. The displays show...

Hi If a call is queuing in a CTI group when applink fails (network cable pulled for the purpose of this test) the call just stays in the queue getting ring tone. Subsequent calls are diverted to the diviert possition. BC12 SP5 has an ACPAP no 7 that sets whether calls are diverted when the...

Does anybody know of a utility for Solidus to export the data from a 2.1 server and import it into a 3.0 server in the same way that XFERDATA did for CCM. All the documentation I have read about upgrading Solidus assumes that the existing server is to be upgraded, however many customers wish to...