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Basic problem: programs randomly crash, especially Medal of Honor (MOHAA), but any other game or program crashes too. Every piece of hardware has been replaced, the computer has been rebuilt multiple times, programs have been un-installed and re-installed. History: - Unpacked brand-new...

Brief summary: Our ITS group is set up so that any member can answer calls made to the group number. On rare occassions, two people will attempt to answer at the exact same time: the system sends it to one of the people, but it keeps ringing on the other technician's phone until he hangs up...

One of my users would like to like to put an attachment on her receiver which allows the phone cord to spin freely as the receiver moves around. It helps keep the phone cord from getting tangled. I've been told that there is such a thing available, though I don't know what the name of it is...

We would like to set up an old (very old) laptop to use as a mobile programming computer. The easiest way is to set it up so that it can dial into the switch via modem. However, it's running FIOL, and I can't find an option anywhere to tell FIOL what phone number to dial. Can anyone with...

Can someone tell me what pair of what paramter controls whether a digital extention can make long-distance calls or not? For example, the following phone cannot make long-distance calls: CAT TRAF SERV CDIV ROC TRM ADC 4 01040401 00021202 000150000 0230 1...

I've inherited an MD110 system, running BC9, that has very little documentation. I'd like to know how many categories (CAT) have already been created and what each one of them does. I've determined that there are are 12 CATs, but I'm at a loss to figure them out. For example, CAT 1 has a TRAF...

Hi, we are running BC9. One user is having all sorts of trouble with her phone (a 213). - Several times a day, the ringer will be very loud, although she did not turn it up. She turns it down and it'll go back up, but not immediately. - Sometimes the connection is extremely static-y -...

I posted this in the Windows 2000 forum, but I think it may actually be an XP question. Possibly just a simple question, but I've been searching the Web and can't find anything... A friend told me that she had somehow caused all of her buttons to go "flat." When I followed up, she...

Possibly just a simple question, but I've been searching the Web and can't find anything... A friend told me that she had somehow caused all of her buttons to go "flat." When I followed up, she replied as follows: "Thanks for the offer to help. My operating system is Windows...

Anyone know if there are inkjet printers out there that know when they are out of ink, and just don't print until they get ink? I looked at a student's printer the other day which wasn't printing. It was correctly hooked up and the OS (XP) had no printer errors. All jobs in the que were just...

One of my users wants his secretary to answer all of his calls before they get to him. Currently, his extension is set up as MDN MNS on her phone, so if someone calls his extension, she hears it ringing and answers. However, if he is already on the phone, the ODN2 line doesn't show on her...

We are a small/mid-size (roughly 500 staff/facutly, 1200 students) university and had a meeting with our vendor yesterday on the benefits of going to BC11 from BC9. What do users think about BC11? Problems, horror stories, success, praise? I've been looking for reviews on the Web and there...

When I attended the MD110 "Implement and Manage" class, the instructor mentioned at the very end of the class that it was possible to telnet into the NIU and copy REL1 to another HD (like your local HD on your computer). I am not very familiar with telneting; can anyone tell me more...

Does anyone have a command file with a subroutine in it that I can use as a model? I want to use @ONRECEIVE to check the lines that follow for a particular text string, but I'm having trouble getting the subroutine to work properly; I don't think I have it set up right. Thank you!

I need to represent a group number on a customer's 213 phone. That is, I need a button to light up when the group number is called (as opposed to her personal extention number). If I use KSMDI I get the response "MDN not DTS or ATS." What can I use to make this work? Thank you!