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CM 6.0 with Application Enablement Server, also a CS1K 7.5 in the mix. Moving the operators off the 2250's to CM. Anyone running Smart Console on CM? Amcom has been less than impressive with the front end design/build for my side. Any advice or thoughts would be greatly appreciated!!

I have recently installed a new PRI for an Ascom connection and it is built to spec per the guide they sent me. When I dial internal or 9+7 digits I get a double call. For example when 4 digit dialing my desk from Ascom handset my main line and roll over line ring with the call. D-channel...

I have a PRI between a CS1000m and an Option 11. In the last 3-4 months when it goes down it takes 20 minutes or longer to come back up. Telco has tested to csu on both ends and say it's clean, I have replaced TMDI card and CSU and all cables on the Opt 11 end. Next step is dual pri card on...

I am getting the ERR193 "invalid ntp table". I am suspect that some network routing changes were made without notification. I cannot print or stat ntp in ld 117 it gives me the same ERR193 message. This is my only switch with any network connectivity so I am not too keen on it yet. Shouldn't...

MG1010 branch cabinet off a CS1000M rls 7.0 When a VOIP phone is forwarded outside and called from the CS1000M there is a squeal as the call is connected. If called from a phone registered on the MG1010 cabinet the call is clear.

I have a new usb modem USR 5633 and now I cannot connect to my option 11's with old sportster modems. Any ideas? Thanks.

I have a PRI I want to show main number for outbound calls. I have turned on msgo for the d-channel and don't see the number going out, here is all the programming. Thanks TYPE RDB CUST 00 ROUT 50 DES LOOP 14 TKTP DID NPID_TBL_NUM 0 SAT NO RCLS EXT VTRK NO DTRK YES BRIP NO DGTP PRI ISDN...

Want to confirm DMI on a route only affects outbound calls? I have a PRI between two switches (my Nortel and a Seimens). I strip digits and send only 5 to them and that works great. I am having trouble allowing them to send me 9+7 to make local calls out my switch. Seems I'm just getting the...

Does the DMI on a route affect calls in both directions? I want to strip all the digits and insert what I want as calls leave my switch but want to see all digits coming back to me so I can send them out as a local call. (PRI between two swithes) Thanks in advance.

Any problem with running the routines during the day 1 time to capture output for a report? Option 81c rls 25.30

I want to route a number over a PRI to a system and have it show the same caller id info regardless of who calls the number. Example: I want anyone to be able dial 4567 and have it show the same 4 digits across the PRI to the system every call. The system is looking for a DNIS to start a...

Have a BCM 400 rls 4.0 used to be able to get in remotley till my pc crapped out. Have loaded new E.M. from Nortel site, have dial in number and passwords. The dial in works fine connects and stays up, but when I then open E.M. and try to connect I get a "cannot determine device type" and the...

I have an Opt51 running VERSION 2421 RELEASE 3 ISSUE 00 + Can't get outgoing caller id to show up correctly. Calls going out over a PRI with d-channnel. Telco says everyhting is good on the PRI and DCH. Where to start? Thanks

Should this be hanging out f the card somewhere? I need the id# for upgrade but not exactly sure what I am looking for. Thanks

Don't know how long this has been going on but, when I dial ld calls nd the far end hangs up my set stays active. I have trac the TN and it is still showing busy. Here is the config for the trunk and route. TN 028 01 TYPE TIE CUST 0 TRK DTI PDCA 1 PCML MU NCOS 1 RTMB 28 1 TGAR 1 SIGL EM4...

Anyone have one they want to sell or know where I can get one?

Trying to build a PRI to go into a Digium TE122P. All the vendor can tell me is it's built as a PRI B8Zs ESSF. I can't figure out how to build the trunks to get calls across. I can get it green, trunks idle all day and d-channel established but all I get in return is a reorder? Anyone using...

I came in this morning to a black screen from Mer Mail. She is taking calls and all seems well but the tape drive light is on and I am unable to log in remotely or from the terminal...just get a black screen? Should I pop the tape out?

Having trouble with MAX. Printers not working, agents not updating. I have a spare app card that currently has rls 8.7 and I am trying to upgrade it to current 9.3 Can't figure out how to get it boot off the tape? I also tried doing a restore, it fails since it sees the 9.3 backup(which is...

We have a speech directoy connected to our 81C via ACD with 8 agents. When the directory server needs to be rebooted I cannot get the agents (built as key 0 on 2616's) to log back in without pulling the jumper at the TN? Isn't there a way to have them auto log in? The application ports are...