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  • Users: jaylem
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  1. jaylem

    CICS European software

    What is the default installer password for European CICS software?
  2. jaylem

    Outcalling on MLM007

    Having trouble getting outcalling to work on a Legend 7.0 w/ an MLM007. I've assigned COS 8 to the mailbox, unrestricted the VM ports, and tried putting the number in with and without 9* in front of it. I've also tried assigning the VM ports as trunk transfer extensions and remote forward...
  3. jaylem

    1140E IP Phone

    Is there a KIM or KEM available for the 1140E. From what I've seen the KEM's only work on i2002 and i2004 phones.
  4. jaylem

    Legend 3.0 w/ Merlin Mail delayed answer

    How do you get the AA to answer on a delay on Legend 3.0 w/ Merlin Mail? I tried building a phantom calling group and overflowing it to 770 but there doesn't seem to be a time based overflow in that release of software. I know that you can set up delayed answer in the Merlin Mail but you also...
  5. jaylem

    MICS - PRI

    I have a customer who has an MICS w/ PRI and when they make a call to a line that is busy it disconnects instead of giving a busy signal. The provider is asking him what code the system needs to see in order to receive a busy signal. Anybody have any idea?
  6. jaylem

    DSS 4450

    I am putting 2 DSS 4450's on a 4424LD+ and they both work but on the second one when you press a button it dials the extension but the light doesn't come on for any extension. If I swap the 2 DSS mods it works fine in the first position still but not the 2nd one so I know both of them work. I...
  7. jaylem

    International calls

    Have a customer with loop start lines that can't dial international calls. Tested with test set at demarc and the call went through fine. Any idea why?
  8. jaylem

    External transfer

    Can you externally transfer a call on any release of Partner ACS?
  9. jaylem

    012e

    Has anyone had any issues w/ MLS 18D's on an 012e module. I have a customer w/ an ACS Rls. 7.0 w/ 2 308ec's and an 012e module and the MLS 18D's won't come up on the 012e card. He has 1 MLS 34D and 2 of the Partner 18D's that work fine on all ports of the 012.
  10. jaylem

    Remote paging

    My customer has a Norstar system and wants to be able to call in to the system, access a 2-way speaker, and be able to talk to his employees and have them be able to talk back to him. I know that a 2-way speaker has to be connected to a C.O. port and I can access the C.O. port from a remote...
  11. jaylem

    Standalone Partner Mail 1.9

    Does anybody know how to default the old standalone Partner Mail 1.9's?
  12. jaylem

    Upgrading to 7.0

    I'm upgrading from 5.0 to 7.0XC - USA and I want to keep programming. I know I need an upgrade tool but which tool do I need and is there anything else that I need.
  13. jaylem

    Screen Pops on MICS or BCM

    Has anyone every done screen pops on an MICS or BCM? My customer needs to have company info pop up on a computer at each station when the call is transferred to them. If anyone has dealt with this I need to know what equipment and software is needed?
  14. jaylem

    Caller ID and call waiting

    Can a CICS receive caller ID information on the second call coming in on a line before you link over to the call?
  15. jaylem

    Point to point T1

    Have 2 MICS systems connected through point to point T1. All calls come into site A and then transferred to site B if necessary. On calls that are transferred, the calling party doesn't hear ringback but the phone at site B does ring. If you call site B from site A you do hear ringback. This...
  16. jaylem

    Partner Messaging Rls. 6 guest mailboxes

    I have a Partner ACS Rls. 4.0 and a Partner Messaging Rls. 6. I have built a guest mailbox (mailbox 50). How can I transfer directly to this mailbox without using a selector code? Feature 14 doesn't work for mailboxes outside the dial plan.
  17. jaylem

    Call Pilot 150 transfer from AA

    Can you program a Call Pilot 150 so that you cannot transfer to any ext. from the auto attendant.
  18. jaylem

    Partner VS or Partner Messaging

    Can you transfer messages from one mailbox to another with either the VS or Messaging? If a message is left in my mailbox, can I tranfer it to another mailbox in the system?
  19. jaylem

    Restrictions on MICS 5.0

    Is it possible to restrict the use of do not disturb(feature 85).
  20. jaylem

    ACS Contact Closure

    Can you turn contact closure on and off? Like during the day have it to where you can just walk in and out without it and at night have the contact closure on.

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