Having trouble getting outcalling to work on a Legend 7.0 w/ an MLM007. I've assigned COS 8 to the mailbox, unrestricted the VM ports, and tried putting the number in with and without 9* in front of it. I've also tried assigning the VM ports as trunk transfer extensions and remote forward...
How do you get the AA to answer on a delay on Legend 3.0 w/ Merlin Mail? I tried building a phantom calling group and overflowing it to 770 but there doesn't seem to be a time based overflow in that release of software. I know that you can set up delayed answer in the Merlin Mail but you also...
I have a customer who has an MICS w/ PRI and when they make a call to a line that is busy it disconnects instead of giving a busy signal. The provider is asking him what code the system needs to see in order to receive a busy signal. Anybody have any idea?
I am putting 2 DSS 4450's on a 4424LD+ and they both work but on the second one when you press a button it dials the extension but the light doesn't come on for any extension. If I swap the 2 DSS mods it works fine in the first position still but not the 2nd one so I know both of them work. I...
Have a customer with loop start lines that can't dial international calls. Tested with test set at demarc and the call went through fine. Any idea why?
Has anyone had any issues w/ MLS 18D's on an 012e module. I have a customer w/ an ACS Rls. 7.0 w/ 2 308ec's and an 012e module and the MLS 18D's won't come up on the 012e card. He has 1 MLS 34D and 2 of the Partner 18D's that work fine on all ports of the 012.
My customer has a Norstar system and wants to be able to call in to the system, access a 2-way speaker, and be able to talk to his employees and have them be able to talk back to him. I know that a 2-way speaker has to be connected to a C.O. port and I can access the C.O. port from a remote...
I'm upgrading from 5.0 to 7.0XC - USA and I want to keep programming. I know I need an upgrade tool but which tool do I need and is there anything else that I need.
Has anyone every done screen pops on an MICS or BCM? My customer needs to have company info pop up on a computer at each station when the call is transferred to them. If anyone has dealt with this I need to know what equipment and software is needed?
Have 2 MICS systems connected through point to point T1. All calls come into site A and then transferred to site B if necessary. On calls that are transferred, the calling party doesn't hear ringback but the phone at site B does ring. If you call site B from site A you do hear ringback. This...
I have a Partner ACS Rls. 4.0 and a Partner Messaging Rls. 6. I have built a guest mailbox (mailbox 50). How can I transfer directly to this mailbox without using a selector code? Feature 14 doesn't work for mailboxes outside the dial plan.
Can you transfer messages from one mailbox to another with either the VS or Messaging? If a message is left in my mailbox, can I tranfer it to another mailbox in the system?
Can you turn contact closure on and off? Like during the day have it to where you can just walk in and out without it and at night have the contact closure on.
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