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In the definity report "List measurements trunk-group hourly *", what does "Maint Usage" mean? thanks,

Is there a resource I can be pointed toward to make the hunt group distribute calls more evenly? Right now we have a hunt that is dumping the majority of calls onto one individual. thanks,

Help, this may not be the right forum to ask in, but maybe I can be pointed in the right direction. I have some phones that are getting "hellish" feed back on the paging system. Other's seem to be entirely fine. The said phones all start "warbling" after they begin to...

How do I know what terminates to what speaker? (Please forgive me if I'm vague) We have a system that, when you dial "881", the phone beeps, then you enter another digit and the system circulates the page to a corresponding area. I want to know what exactly the system is circulating...

I'm using the ASA supervisor software with a Definity switch (C-lan card). I'm getting periodic "black-outs" on the card. During these "black-outs" it will ping but not connect through the ASA software. Is there any information that you need or advice that anyone can...

I have a PC that is refusing the CMS supervisor agent religously. I've done a reinstall of the CMS and removed the logins from the equation. Is there anything that I might check on the PC that might be causing the problem? thanks,

I'm getting an error messge on one PC alone. The error: -2147319779 (Location: frmMain:InitLogin) It happens when the user attempts to login. The program promptly exits afterwards. I've already tried pulling everything out of the system regarding the CMS and reinstalling, to no effect. Any...