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  • Users: FCVV
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  1. FCVV

    ASTRA MX-ONE and Application Link (CTI Integration)

    Hi All, I have an CRM application integrated with APPLICATION LINK regarding MDs 110 BC12 Product Line. I would like to know if the same application will run transparently with the new ASTRA MX-ONE Product Line. The CSTA Application Link is still available in MX-ONE family ? Thanks in advance,
  2. FCVV

    Symposium TAPI Service Provider 2.3.1.4 Hangs

    Hi, We have Symposium TAPI Service Provider 2.3.1.4 and sometimes stop responding. Any Clue ? Troubleshooting ? Best Regards, FCVV
  3. FCVV

    Call Classifer Boards

    Hi, How many Call Classifer Boards do I need for 100 agents using predictive dialer, ie: Easyphone from Altitude ? Thanks
  4. FCVV

    Several Outbound ANI for Auto Dialer

    Hi All, My Auto dialer uses a Pilot number where the calls are placed . We are also using an Altitude Easyphone dialer on a Def G3R11 (CentreVuCT 9.5), (the calls are being originated from a VDN). Is it possible having several Outbound ANIs (for each extension a different OutBound ANI)...
  5. FCVV

    Call Classification (test and setup)

    Hi there, Call Classification (test and setup): Does anyone out there know if there is any way to test Call Classification (outside of US)? We also would like to know "How to Setup/Adjust" the Global Call Classification Board (Doc or white Papers available ?). We are using...
  6. FCVV

    Hi there, Does anyone out there

    Hi there, Does anyone out there know if there is any way to test Call Classification (outside of US)? We also would like to know "How to Setup/Adjust" the Global Call Classification Board (Doc or white Papers available ?). We are using Altitude Software 6.2 (EasyPhone) as Dialer...

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