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I have a little problem with our call recording playback and wondering if theres anything I can do, Definity side - to fix this. When we are playing back some of the long calls, and there is a reasonable amount of silence (about 15 seconds), the call disconnects. I assume this is todo with a...

Hi, We have a spare conversant IVR and I would like to verify that our backup is in working order by restoring onto that. I have looked around but can't find any documenation referring to the restore part of mkimage. Can anyone point me in the right direction? Thanks

My monthly prompt for CMS Backup turned up last week as normal (CMS v8), I ran the cmsadm backup and everything went fine - but the message hasn't cleared. I have since ran the backup again, in the offchance that it didnt clear it - with no change. I have then rebooted the server, to no...

I have a damaged LAN Gateway card and after looking at the Avaya Documenation for this, it talkes about 'Returning the Application to its Original State' using the 'Definity LAN Gateway Tape that came with the system' Does anyone have a spare one of these tapes - or one I can make a copy of...

I have a 8400B Data Module connecting to our Definity Switch for administration. It dials the netcon hunt groups and works fine. What I would like to do, is connect to the Audix system for administration. In DSA I have tried to setup the Audix by adding 'Voice Mail System' but unsure what I...