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From my customer... we seem to have no way of knowing – until after the fact – when there may be calls queued on the CS 1000 phone system now. In checking the CALLERS tab on SMILE (bottom right corner of screen dump) I can see what calls have been missed but get no audio telling me that...

Would any one know the current situation. Our product is certified against 10.2 We are trying to record via tapi wav on V13 with no success, we read that Tapi has been discontinued in V13 , hence that and TSpan can no longer be used? Tapi seems to work fine - we can use test tolls to make...

I have some call records in the smde which I am not sure about. D Records D 113 00 5540 A015 017 03/01 11:23 00:00:32 102XXXXXXXX ( Outgoing Mobile Call) D 116 00 A021 005 5540 03/01 13:31 00:00:34 ( Incoming Call ) CF Notations in trunk route.. E 051 00 CF143...

Can amyone confirm that the CS1000 Release 6 supports TCP/IP cdr? Normally you need to have TM with the buffer cards at each site, I understand that now the CS1K can just IP the cdr.. can anyone confirm??? Thanks in advance.

In CC6 there was a restriction on recording IP Phones, you could only record two DNs, so if you had a system of ten phones, with 10 keys - so all users could answer each others calls ( Turret systems) . CC7 has a new feature MCRD which apparantly allows recording acorss all keys, anyone tried this?

I have been collecting Cab files by FTP off MD110's for years , recently I have struck a problem return code "FC/C: 550 cab: cannot remove an open file" - yet if I ftp manually - get the cab, delete the cab - it works fine. So I got another package - commercial one called Bulletproof FTP client...

How do I get the CDR records out of a Shoretel , my understanding is they are stored in SQL ?? is that correct? What I would like to do is get the records and put them into a txt or csv format. Any replies would be appreciated. Regards Paul

Has this PBX got any hotel/motel options -also can the cdr be made real time

Group, Would anyone know if the CCM6 supports SFPT when transfer occurs.

I have installed a TDA30 and set 4 XDP ports as Voicemail, the VM Pilot is 200 and the extn are 225 to 227 (4 port) - If a message is left on the extn ie say 207 - then the lamp is lit at 207 and I can push the message key - see that it is from 200 - push the spkr key and my mailbox greeting is...

BCM 50 has had the time changed for daylight saving - ie the time was set 1 hour less ( 3am becomes 2am) - however it was changed the date format as well. The date format was MM/DD/YY now it is DD/MM/YY - this happened at 10.51 am - I spoke to the distributors and they did not remote in and...

We are unable to make use of the Call Transfer feature which uses H.450 protocol supplementary services. The CS1000 system does not support H.450 supplementary services. Does anyone know if we can make the MP114 transfer calls as per normalPBX functionality? Thanks in advance Paul

Group, I want to attach a Audiocodes MP114 to a CS1000, we have managed to get the box to register, but we cannot progress to dial ( we get dial tone and we can dial - but timeout occurs.) We suspect the dial plan is incorrect but no one is sure, we have a Cisco ATA working fine , so we tried...

CM5 uses a sort of FTP transfer of the cdr records ( CM4 was SQL )- the calls appear to transfer OK - but seem to be small collected files, it there any way to regulate the transfer ie every hour ?

Can any advise what is the best supplier/ price for these units. I believe that the CS1000 needs H323 rather than Sip - any comments ? Thanks in advance Paul

On the BCM 50, the smdr is FTPed to a PC - this we get working perfectly. What happens if the PC that the file is FTPed to is down? ie the PC is turned off overnight and turned on at 8am - the FTP is set to 1am. 1) Is the next FTP session as per the setting in the BCM ie daily at 1am 2) Can...

I have a Panasonic KXTDA 30 with Caller ID installed, there is two CID cards in the system , one mounts as a daughter board on the trunk board and provide CID to the Keysets, Tapi and SMDR. The second board mounts in a slot to the right of the trunk board and provides CID to SLT sets...

I have tried to work out the routing - but it stumps me , all I want to do is dial 1 and get dial tone and dial another 7 digits (local) externally - But it alludes me. I have read AA@H and as much as I can find - but I cannot understand why Asterisk needs two sets of routing, one in the system...

Ver 3.7 When we download the lan cte and install on the client machine - all appears to install correctly. When we launch TSP - the lan cte sits there and says "initialising" and that it. One Lan CTE licence installed We can browse to the BCM Gui We can ping the BCM We cannot connect our...

I have installed a X100p card OEM and I have tried to configure in FOP but AAH does not seem to see it.. so I configured a SIP trunk and AAH can see that and seems happy to display in FOP. So I think I am on the right track - can anyone suggest what I might do next - is there a linux command...