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  • Users: dwj
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  1. dwj

    Ringing Services

    Hi, I've been fighting implementing ringing services and think I finally understand what's happening. Please correct me if I'm wrong... There are 6 ringing services, any 1 may be active at one time. The sales dept it open 9:00am to 8:00pm. The service dept is open 6:00am to 6:00pm. We would...
  2. dwj

    Flash VM failing startup diags

    Hi, I have a Flash unit that fails startup diagnostics with Base Alarm 01E: Corrupt program ROM. Halt. Is the rom is on the mainboard or is it part of the PCMCIA feature card. If it's not on the PCMCIA card, can anyone suggest a repair depot in Western Canada, hopefully BC. Thanks Doug
  3. dwj

    Extending stations via voip or call forward

    Hi, I have a customer that has a help desk on the west coast and and has a few support people in the east. It would be nice if they could all take live calls and instead of using VM. The features of a hunt group with a couple of lines call forwarded to the exernal support people would work just...
  4. dwj

    Multi-forms without multiple frames

    Hi, I have inherited a java app that uses multiple forms to gather user information. Each form opens it it's own frame so that at times there are up to ten windows open at once. I was thinking of converting most of them to dialogs. Each dialog would have quite a few textboxes and buttons but...
  5. dwj

    Remote extension off a MICS

    Hi, we currently have a small mics system. We have hired support staff in other areas of the country and would like to tie them into the system. Before a incoming call goes to VM, everyone should have the opportunity to answer it. Long distance charges are becoming so inexpensive, it would be...
  6. dwj

    Looking for a config direction...

    I am supporting a customer that has the receptionist answer all calls and then pages the person who the call was for. Currently she answers 8 lines that way. Most of the sets are 7208's so there are not enough buttons for all the lines to appear. When a call comes in on line 7 or 8 she parks...
  7. dwj

    Unequipped line on MICS, set won't sync

    I'm trying to add a new set to a MICS system The 16th and 17th ports don't have jumpers but the set won't sync to either of them. I checked the port status under maintenance and it shows unequipped. What does status unequipped mean? It could mean that there is no set attached or?? I read some...
  8. dwj

    Wrod2000

    Can you force Word2000 to limit a document to a single page?

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