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I have a client who powered off her IBM Thinkpad when it froze. Since then she is prompted to enter F1 to enter the IBM BIOS setup utility every time she starts the system. She has to enter and exit setup before it will continune on to start Windows. Everything appears normal after that until...

I'm attempting to use Outlook 2000 rules to manage incoming SPAM messages. I've setup a rule to check for certain verbage in the body of the message but if the message is in HTML format it doesn't see it. Is this a limitation of the rules or is there a way to see HTML text? Thanks

Since replacing a system and upgrading the O/S from Win95 to WinME my client is having problems copying 123 files. He's running Lotus Smartsuite Millenium Edition and using drag-and-drop to copy files to a temporary directory for subsequent backup. Some of the files loose the 123 icon when he...

Is there a source for determing the meaning of Runtime Error's? I have a client who is getting a Runtime Error 18 when trying to access her Yahoo address book. I have searched for that code without any results. My process in this case will be to upgrade her version of IE, assuming it is not...

I bought a used Compaq Deskpro small form factor system and I'm trying to install Windows. The drive bay is too small for my CD drive so I'm connecting it externally to do the install. The case indicates that there is a 'P32 CDROM Connector' but it won't take the ribbon cable, (too small and...

I have a client who has purchased a new XP system with the latest version of WORD for the purpose of writing a novel. He has had many problems due to his inexperience with tehcnology, (he is a retired lawyer). Some of his documents are in RTF format and when he tries to exit from these the...