I am trying to connect an Amanda SOHO 4 port VM to a Comdial DSUII. Everything is working except the auto attendant transferring calls to extensions. Listening on a butt set, I hear a tone (digit 1)then the extension digits.
Is there any way to adjust timers? Is that first digit messing me up...
Auto attendant answers call. I dial 216...system says mailbox owners name....MOH....then I get sent back to main greeting. Other times it works or it might go to ext 212. Used digit grabber on VM system and all digits are correct even when it fails. Changed CCB card (F5F20). Changed ATI cards...
Have a customer getting a fractional T1 from XO. We want to have two pairs between their buildings for intercom paths instead of going with IP phones. Can anyone recommend the equipment needed for this? (something like the old "leased lines")Thanks
Anyone know a place to rent a device to locate a blockage in a 4" PVC conduit? It goes out of the building and under concrete. About 4' deep. Have to find exact spot to dig up!
Customer has an old DK96 and I installed a new 4 port Contact DK. MWI works most of the time. Any suggestions to make it more reliable? Lights don't always light when new messages arrive!!
Have to move 3 digital extensions half block away. Can't run cable because it's across railroad tracks! Anything out there that can take the place of monthly fees for leased lines or T1. If not; best way to accomplish this! Thanks
I'm on a Legend 6.0. New PRI working for the last month. Trying to reach new area code 325. Recording comes back with "Call can not be completed as dialed". Can dial area codes 320,321 and all others(the ones they use anyway). Talked to AT&T tech "trapping" call. He said the only difference he...
Changed over to PRI. What an ADVENTURE!! It's working!. Getting Caller ID numbers on the SMDR printout. The question is, "Can I get the number BEFORE the hangup? I know I will sacrifice duration time!
I have a Legend R6.1 using 12 channels of a T1 with DID. We are changing to a PRI. I read the FAQ on initial PRI setup. Very helpful. But do I have to do anything about the existing DID incoming routing by dial plan setting? Or are there any other "surprizes" to look out for!!
I have a board in a 5 slot carrier. It can't see(light) the 2 boards on the right side. I tried a reset but still the same. A new board works fine. Anybody have any suggestions before I send it back for repair?
I had a customer try changing the time on the MerMail 3.1 system. Something got changed and system doesn't work at all! When called, no greeting comes on and after 2-3 seconds it says " transfered to system operator". I tried dialing *7 and all other combinations of numbers but it...
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