I have a customer with 2 T7316's experiencing the same problem. The light on the phones are on as solid red. There are no messages (have also done #65). Have disabled the phones and when re-enabled the lights go off but come back on about 1 week later. Have repunched them on the 66 block and...
I have a customer with 7.1 expanded software and a PRI. Their system test log has been filled to 50 with the following error codes: 310-370175 and 310-3C00759E and one occurance of 310-36004DDD on 11/7 and again today, and one occurance on 11/7 of 310-3C0003E4. They have started experiencing...
Have a customer with a MICS with PRI, station modules and T series phones. The other day some of the phones just started resetting and wouldn't stop. The phones are not on the same module. Ended up moving them to open ports on other modules and they are now working fine but need to figure out...
Is there any way to have specific messages from a CallPilot mailbox converted to a WAV file or some other device other than a tape recorder. I have a customer who needs some messages that are in voicemail for a litigation case and doesn't think the messages onto a tape recorder will be allowed...
Have just installed a MICS 6.1 with T7316E telephones and external paging. The customer parks calls and then uses the softkey to page and the page volume is fine. If the customer just hits the programmed page button the volume on the page is too low. This consistently happens when using the...
Customer has a MICS with 5.0 software with a PRI. All the phones that have DID numbers have the OLI programmed with the DID number. However, when making a call from the phone with DID the programmed OLI number does not display, all phones display the first DID number. Our area has enhanced...
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